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Thread: zmmailboxdctl doesn't start

  1. #1
    belowzerotech Guest

    Default zmmailboxdctl doesn't start

    I could not access my mail when I browsed to my website. page could not displayed. I can not telnet to localhost on port 80 or 110, port 25 and everything else works just fine. when I try to start zimbra and it begins its process of starting the mailbox, I get this:

    mailbox Stopped
    zmmailboxdctl is not running

    I also tail the output of /opt/zimbra/log/zmmailboxd.out and come up with this

    imbra server reserving server socket port=110 bindaddr=null ssl=false
    Zimbra server reserving server socket port=995 bindaddr=null ssl=true
    Fatal error: exception while binding to ports
    java.net.BindException: Address already in use
    at java.net.PlainSocketImpl.socketBind(Native Method)
    at java.net.PlainSocketImpl.bind(PlainSocketImpl.java :359)
    at java.net.ServerSocket.bind(ServerSocket.java:319)
    at com.zimbra.common.util.NetUtil.newBoundServerSocke t(NetUtil.java:99)
    at com.zimbra.common.util.NetUtil.bindServerSocket(Ne tUtil.java:122)
    at com.zimbra.common.util.NetUtil.bindSslTcpServerSoc ket(NetUtil.java:51.

    I am in the process of actually migrating off this zimbra server onto another one but need to do a few things in some users mailboxes first including my own! any assistance would be appreciated. -Billy

  2. #2
    Join Date
    Nov 2006
    Location
    UK
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    Default

    Does the other server have the same name as your current one ? If it does then shutdown the new server and try restarting ZCS on your old one.

    If that is not the case, then shutdown ZCS on your current server, make sure no old Zimbra processes are running and they try starting again.

    Have you made any DNS changes at all ?

  3. #3
    belowzerotech Guest

    Default

    The servers are completely seperate on two different subnets and to entirely different networks. The one in question is tied directly to the internet behind no firewall and has been working for many months just fine until I had to reboot it. Everything but that service starts ok.

  4. #4
    belowzerotech Guest

    Default

    also this is in the output of /var/log/zimbra.log

    stale pid 26977 found in /opt/zimbra/log/zmmailboxd.pid: No such process
    Mar 20 02:24:06 belowzerotech zmmailboxdmgr[32177]: assuming no other instance is running
    Mar 20 02:24:06 belowzerotech zmmailboxdmgr[32177]: no manager process is running

  5. #5
    belowzerotech Guest

    Default

    anything yet? please this is getting critical

  6. #6
    Join Date
    Nov 2006
    Location
    UK
    Posts
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    Default

    Code:
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain mx
    dig yourdomain any
    host `hostname` <- note backticks and not single quotes

  7. #7
    belowzerotech Guest

    Default

    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    # 127.0.0.1 belowzerotech.com belowzerotech localhost.localdomain localhost
    ::1 localhost6.localdomain6 localhost6
    127.0.0.1 localhost.localdomain localhost

    [root@belowzerotech log]# cat /etc/resolv.conf
    search com
    /*
    #nameserver 207.178.128.20
    #nameserver 207.178.128.21
    */


    [root@belowzerotech log]# dig belowzerotech.com mx

    ; <<>> DiG 9.3.3rc2 <<>> belowzerotech.com mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 52590
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 2, ADDITIONAL: 3

    ;; QUESTION SECTION:
    ;belowzerotech.com. IN MX

    ;; ANSWER SECTION:
    belowzerotech.com. 500 IN MX 10 mx1.belowzerotech.com.
    belowzerotech.com. 500 IN MX 20 mx2.belowzerotech.com.

    ;; AUTHORITY SECTION:
    belowzerotech.com. 83 IN NS ns1.iswest.net.
    belowzerotech.com. 83 IN NS ns2.iswest.net.

    ;; ADDITIONAL SECTION:
    mx1.belowzerotech.com. 500 IN A 207.178.139.130
    mx2.belowzerotech.com. 500 IN A 207.178.132.60
    ns2.iswest.net. 34525 IN A 207.178.128.21

    ;; Query time: 28 msec
    ;; SERVER: 127.0.0.1#53(127.0.0.1)
    ;; WHEN: Tue Mar 24 12:31:14 2009
    ;; MSG SIZE rcvd: 169



    [root@belowzerotech log]# dig belowzerotech.com any

    ; <<>> DiG 9.3.3rc2 <<>> belowzerotech.com any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 30862
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 2, ADDITIONAL: 3

    ;; QUESTION SECTION:
    ;belowzerotech.com. IN ANY

    ;; ANSWER SECTION:
    belowzerotech.com. 447 IN MX 20 mx2.belowzerotech.com.
    belowzerotech.com. 447 IN MX 10 mx1.belowzerotech.com.
    belowzerotech.com. 30 IN A 207.178.132.60
    belowzerotech.com. 30 IN NS ns1.iswest.net.
    belowzerotech.com. 30 IN NS ns2.iswest.net.

    ;; AUTHORITY SECTION:
    belowzerotech.com. 30 IN NS ns2.iswest.net.
    belowzerotech.com. 30 IN NS ns1.iswest.net.

    ;; ADDITIONAL SECTION:
    mx1.belowzerotech.com. 447 IN A 207.178.139.130
    mx2.belowzerotech.com. 447 IN A 207.178.132.60
    ns2.iswest.net. 34472 IN A 207.178.128.21

    ;; Query time: 1 msec
    ;; SERVER: 127.0.0.1#53(127.0.0.1)
    ;; WHEN: Tue Mar 24 12:32:07 2009
    ;; MSG SIZE rcvd: 213

    [root@belowzerotech log]# host `hostname`
    belowzerotech.com has address 207.178.132.60
    belowzerotech.com mail is handled by 10 mx1.belowzerotech.com.
    belowzerotech.com mail is handled by 20 mx2.belowzerotech.com.

    the reason why I changed the MX record to mx1 is because this box is MX2 and is not working. SMTP works fine so it is accepting mail, just not delivering it nor can I bring up the login page in the browser or telnet to it on port 80

  8. #8
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,587
    Rep Power
    58

    Default

    Your hosts file is incorrect, it should contain only the following:

    Code:
    127.0.0.1 localhost.localdomain localhost 
    207.178.132.60 mx2.belowzerotech.com mx2
    fix that and then run the commands you were asked for earlier and post the output here. Please enclose the output of each command (separately) with 'quotes' - highlight some text then hit the code button (the # symbol) above the edit box.

    Is your Zimbra server actually on a public IP?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
    belowzerotech Guest

    Default

    cat /etc/hosts

    Code:
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1 localhost.localdomain localhost
    207.178.132.60 mx2.belowzerotech.com mx2
    cat /etc/resolv.conf

    Code:
    search com
    /*
    #nameserver 207.178.128.20
    #nameserver 207.178.128.21
    */
    the server is its own DNS server at the moment.

    dig belowzerotech.com mx

    Code:
    ; <<>> DiG 9.3.3rc2 <<>> belowzerotech.com mx
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 44753
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 2, ADDITIONAL: 4
    
    ;; QUESTION SECTION:
    ;belowzerotech.com.             IN      MX
    
    ;; ANSWER SECTION:
    belowzerotech.com.      265     IN      MX      20 mx2.belowzerotech.com.
    belowzerotech.com.      265     IN      MX      10 mx1.belowzerotech.com.
    
    ;; AUTHORITY SECTION:
    belowzerotech.com.      52      IN      NS      ns2.iswest.net.
    belowzerotech.com.      52      IN      NS      ns1.iswest.net.
    
    ;; ADDITIONAL SECTION:
    mx1.belowzerotech.com.  265     IN      A       207.178.139.130
    mx2.belowzerotech.com.  265     IN      A       207.178.132.60
    ns1.iswest.net.         9181    IN      A       207.178.128.20
    ns2.iswest.net.         149950  IN      A       207.178.128.21
    
    ;; Query time: 10 msec
    ;; SERVER: 127.0.0.1#53(127.0.0.1)
    ;; WHEN: Wed Mar 25 12:32:47 2009
    ;; MSG SIZE  rcvd: 185
    dig belowzerotech.com any

    Code:
    ; <<>> DiG 9.3.3rc2 <<>> belowzerotech.com any
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 25838
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 13, ADDITIONAL: 2
    
    ;; QUESTION SECTION:
    ;belowzerotech.com.             IN      ANY
    
    ;; ANSWER SECTION:
    belowzerotech.com.      211     IN      MX      10 mx1.belowzerotech.com.
    belowzerotech.com.      211     IN      MX      20 mx2.belowzerotech.com.
    
    ;; AUTHORITY SECTION:
    com.                    121002  IN      NS      I.GTLD-SERVERS.NET.
    com.                    121002  IN      NS      J.GTLD-SERVERS.NET.
    com.                    121002  IN      NS      K.GTLD-SERVERS.NET.
    com.                    121002  IN      NS      L.GTLD-SERVERS.NET.
    com.                    121002  IN      NS      M.GTLD-SERVERS.NET.
    com.                    121002  IN      NS      A.GTLD-SERVERS.NET.
    com.                    121002  IN      NS      B.GTLD-SERVERS.NET.
    com.                    121002  IN      NS      C.GTLD-SERVERS.NET.
    com.                    121002  IN      NS      D.GTLD-SERVERS.NET.
    com.                    121002  IN      NS      E.GTLD-SERVERS.NET.
    com.                    121002  IN      NS      F.GTLD-SERVERS.NET.
    com.                    121002  IN      NS      G.GTLD-SERVERS.NET.
    com.                    121002  IN      NS      H.GTLD-SERVERS.NET.
    
    ;; ADDITIONAL SECTION:
    mx1.belowzerotech.com.  211     IN      A       207.178.139.130
    mx2.belowzerotech.com.  211     IN      A       207.178.132.60
    
    ;; Query time: 1 msec
    ;; SERVER: 127.0.0.1#53(127.0.0.1)
    ;; WHEN: Wed Mar 25 12:33:41 2009
    ;; MSG SIZE  rcvd: 331
    host `hostname`

    Code:
    belowzerotech.com has address 207.178.132.60
    belowzerotech.com mail is handled by 20 mx2.belowzerotech.com.
    belowzerotech.com mail is handled by 10 mx1.belowzerotech.com.
    yes for now it is on a public IP, I have my new Zimbra server running behind a PIX firewall and it is doing static map. I am trying to get this one working again before I move this behind the firewall. I am really close to blowing the whole OS out and starting over, but there is mail on here I need, plus I would like to figure the issue out =/

    Thanks again for any help. I really do appreciate it. -Billy

  10. #10
    belowzerotech Guest

    Default

    also if getting SSH credentials would help you as well as myself I don't have a problem in doing that. I can PM them to you.

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