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Thread: Attachment error when moving mail between Zimbra Open and Zimbra Network

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  1. #1
    Join Date
    Feb 2006
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    Default Attachment error when moving mail between Zimbra Open and Zimbra Network

    Hi,

    I'm currently in the process of migrating one of our clients to Zimbra Network. The two systems are set up with a common GAL and auth system etc, and I'm using the split domain config to handle the changeover.

    Running Zimbra Open 3.0.1_GA_160 on Debian, and Zimbra Network 3.1.0_GA_332 on CentOS 4.3. I have the compat libraries installed.

    I use imapsync to move mail between the two machines. However, I'm getting a lot of APPEND failures when I do this. Most of these have errors like the following one:

    Code:
    2006-05-07 22:01:53,928 WARN  [ImapServer-5] [ip=10.30.10.3;name=user@domain.co.nz;] ParsedMessage - Parse error on MIME part 1 (text/plain, Message-ID: <2073C654FE5FD311B7DC00902785FD920F7AC986@otherdomain.co.nz>)
    com.zimbra.cs.mime.MimeHandlerException: cannot extract text
            at com.zimbra.cs.mime.handler.DefaultHandler.getContentImpl(DefaultHandler.java:92)
            at com.zimbra.cs.mime.MimeHandler.getContent(MimeHandler.java:254)
            at com.zimbra.cs.mime.ParsedMessage.analyzePart(ParsedMessage.java:589)
            at com.zimbra.cs.mime.ParsedMessage.analyzeMessage(ParsedMessage.java:508)
            at com.zimbra.cs.mime.ParsedMessage.analyze(ParsedMessage.java:252)
            at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.java:2780)
            at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.java:2766)
            at com.zimbra.cs.imap.ImapHandler.doAPPEND(ImapHandler.java:1208)
            at com.zimbra.cs.imap.ImapHandler$ImapCommand.execute(ImapHandler.java:453)
            at com.zimbra.cs.imap.ImapHandler.processCommand(ImapHandler.java:533)
            at com.zimbra.cs.tcpserver.ProtocolHandler.processConnection(ProtocolHandler.java:231)
            at com.zimbra.cs.tcpserver.ProtocolHandler.run(ProtocolHandler.java:198)
            at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(Unknown Source)
            at java.lang.Thread.run(Thread.java:595)
    Caused by: com.zimbra.cs.convert.ConversionException: unknown request: 32
            at com.zimbra.cs.convert.TransformationClient.extract(TransformationClient.java:179)
            at com.zimbra.cs.convert.SocketTransformationStub.doExtract(SocketTransformationStub.java:99)
            at com.zimbra.cs.convert.SocketTransformationStub.extract(SocketTransformationStub.java:158)
            at com.zimbra.cs.mime.handler.DefaultHandler.getContentImpl(DefaultHandler.java:85)
            ... 13 more
    2006-05-07 22:01:53,929 WARN  [ImapServer-5] [ip=10.30.10.3;name=user@domain.co.nz;] ParsedMessage - Message had parse errors in
    1 parts (Message-Id: <2073C654FE5FD311B7DC00902785FD920F7AC986@otherdomain.co.nz>, Subject: RE: Union Fees)

    Other emails fail with an error closer to the following:

    Code:
    2006-05-07 21:44:55,306 WARN  [ImapServer-1] [ip=10.30.10.3;name=user@domain.co.nz;] ParsedMessage - Parse error on MIME part 3 (image/gif, Message-ID: <D626EC2742AD854AA1EB1FDFD0CC1184C069AD@otherdomain.co.nz>)
    com.zimbra.cs.mime.MimeHandlerException: cannot extract text
            at com.zimbra.cs.mime.handler.DefaultHandler.getContentImpl(DefaultHandler.java:92)
            at com.zimbra.cs.mime.MimeHandler.getContent(MimeHandler.java:254)
            at com.zimbra.cs.mime.ParsedMessage.analyzePart(ParsedMessage.java:589)
            at com.zimbra.cs.mime.ParsedMessage.analyzeMessage(ParsedMessage.java:508)
            at com.zimbra.cs.mime.ParsedMessage.analyze(ParsedMessage.java:252)
            at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.java:2780)
            at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.java:2766)
            at com.zimbra.cs.imap.ImapHandler.doAPPEND(ImapHandler.java:1208)
            at com.zimbra.cs.imap.ImapHandler$ImapCommand.execute(ImapHandler.java:453)
            at com.zimbra.cs.imap.ImapHandler.processCommand(ImapHandler.java:533)
            at com.zimbra.cs.tcpserver.ProtocolHandler.processConnection(ProtocolHandler.java:231)
            at com.zimbra.cs.tcpserver.ProtocolHandler.run(ProtocolHandler.java:198)
            at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(Unknown Source)
            at java.lang.Thread.run(Thread.java:595)
    Caused by: com.zimbra.cs.convert.ConversionException: Cannot connect to convertd
            at com.zimbra.cs.convert.SocketTransformationStub.doExtract(SocketTransformationStub.java:107)
            at com.zimbra.cs.convert.SocketTransformationStub.extract(SocketTransformationStub.java:158)
            at com.zimbra.cs.mime.handler.DefaultHandler.getContentImpl(DefaultHandler.java:85)
            ... 13 more
    Caused by: java.net.ConnectException: Connection refused
            at java.net.PlainSocketImpl.socketConnect(Native Method)
            at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
            at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
            at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
            at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
            at java.net.Socket.connect(Socket.java:507)
            at com.zimbra.cs.convert.TransformationClient.connect(TransformationClient.java:58)
            at com.zimbra.cs.convert.TransformationClient.reconnect(TransformationClient.java:207)
            at com.zimbra.cs.convert.SocketTransformationStub.doExtract(SocketTransformationStub.java:102)
            ... 15 more
    2006-05-07 21:44:55,308 WARN  [ImapServer-1] [ip=10.30.10.3;name=user@domain.co.nz;] ParsedMessage - Message had parse errors in
    3 parts (Message-Id: <D626EC2742AD854AA1EB1FDFD0CC1184C069AD@otherdomain.co.nz>, Subject: RE: Hi)
    2006-05-07 21:44:55,308 WARN  [ImapServer-1] [ip=10.30.10.3;name=user@domain.co.nz;] imap - APPEND failed

    I've verified that convertd is running. I've tried to disable conversion in the COS and user settings, but this doesn't seem to have any noticeable effect.

  2. #2
    Join Date
    Nov 2005
    Location
    London, ON
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    Default

    Quote Originally Posted by daniellawson
    Running Zimbra Open 3.0.1_GA_160 on Debian, and Zimbra Network 3.1.0_GA_332 on CentOS 4.3. I have the compat libraries installed.
    You do realize that the network edition is not supported on CentOS? And will probably not be supported by Zimbra if something should happen to it.

  3. #3
    Join Date
    Aug 2005
    Location
    San Mateo, CA
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    Default

    Are you using the same LDAP directory for both systems? If so that's your problem. You've got a mixed Network/OSS config. It's not supported or tested to work this way. You need to install two individual systems.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  4. #4
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    Default

    Are you using the same LDAP directory for both systems? If so that's your problem. You've got a mixed Network/OSS config. It's not supported or tested to work this way. You need to install two individual systems.
    They share a common LDAP for GAL and Auth, but have their own LDAP servers otherwise.

  5. #5
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    You do realize that the network edition is not supported on CentOS? And will probably not be supported by Zimbra if something should happen to it
    Yes. I do realise this. However we are primarily a debian shop, so if Zimbra Network is ever supported on Debian we'll be very happy. We are doing a test deployment of Zimbra Network on Centos because it is not packaged at all for debian - when we go live with this install it'll be running on RHEL at this stage.

  6. #6
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    Default

    how much ram is in the centos machine?

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