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Thread: Migration ERR. :could not open the default message store

  1. #11
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    hello;

    think's sam;

    if i understand what you mean by locale, mine is GMT casablanca, monrovia, and all the systemsz (windows 2000 server and exchange 2000 server) i'm using is in french language;

    thnk's

  2. #12
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    can you retry with the latest migration wizard? there was a new one included with the 3.1.1 release that happend 2 days ago that includes some more extensive logging.

    When the new one runs into an error it will generate several log files that contain the source message, xml request and xml response that caused the error. Can you post these files?
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

  3. #13
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    hello;

    think's sam;

    yes of cours, but where can i find the last version of migration wizard?

    think's

  4. #14
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    It's part of the 3.1.1 download. Just upgrade to 3.1.1 and you'll get the new tool.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  5. #15
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    Default errors too...

    Hi.

    I have errors too when I'm trying to import messages with the Import Wizard.

    I ran with the 3.1.0 GA 332 version and I'd try to upgrade to 3.1.1 to get the new import tool.

    with the 3.1.0, import process stops after 4 errors with the message : Parse error, invalid XML character

    with the 3.1.1 tool, it freezes during import. Log file is filled :

    Code:
    11-05-2006 11:31:34 [3956]: Creating / starting worker thread
    11-05-2006 11:31:34 [3956]: Dispatching work to worker thread
    11-05-2006 11:31:34 [2664]: Worker thread started
    11-05-2006 11:31:34 [2664]: Work arrived...F:\backup_mailsmaj.pst scozette
    11-05-2006 11:31:34 [2664]: Logging on to zimbra server
    11-05-2006 11:31:34 [2664]: Using default store
    11-05-2006 11:31:34 [2664]: Replicating folder hierarchy
    11-05-2006 11:31:34 [2664]: (FR): Entering folder: /
    11-05-2006 11:31:34 [2664]: (FR): Detected special folder (root)
    11-05-2006 11:31:34 [2664]: (FR): Child folders will be processed
    11-05-2006 11:31:34 [2664]: (FR): Entering folder: Éléments supprimés
    11-05-2006 11:31:34 [2664]: (FR): Detected special folder (trash)
    11-05-2006 11:31:34 [2664]: (FR): Child folders will be processed
    11-05-2006 11:31:34 [2664]: (FR): Leaving folder Éléments supprimés
    11-05-2006 11:31:34 [2664]: (FR): Entering folder: Boîte de réception
    11-05-2006 11:31:34 [2664]: (FR): Detected special folder (inbox)
    11-05-2006 11:31:34 [2664]: (FR): Child folders will be processed
    11-05-2006 11:31:34 [2664]: (FR): Entering folder: MAJ
    11-05-2006 11:31:34 [2664]: (FR): Handling user-defined folder
    11-05-2006 11:31:34 [2664]: (FR): Folder exists on zimbra - fid is 380
    11-05-2006 11:31:34 [2664]: (FR): Child folders will be processed
    11-05-2006 11:31:34 [2664]: (FR): Leaving folder MAJ
    11-05-2006 11:31:34 [2664]: (FR): Leaving folder Boîte de réception
    11-05-2006 11:31:34 [2664]: (FR): Entering folder: Boîte d'envoi
    11-05-2006 11:31:34 [2664]: (FR): Handling user-defined folder
    11-05-2006 11:31:34 [2664]: (FR): Folder exists on zimbra - fid is 309
    11-05-2006 11:31:34 [2664]: (FR): Child folders will be processed
    11-05-2006 11:31:34 [2664]: (FR): Leaving folder Boîte d'envoi
    11-05-2006 11:31:34 [2664]: (FR): Entering folder: Éléments envoyés
    11-05-2006 11:31:34 [2664]: (FR): Detected special folder (sent)
    11-05-2006 11:31:34 [2664]: (FR): Child folders will be processed
    11-05-2006 11:31:34 [2664]: (FR): Leaving folder Éléments envoyés
    11-05-2006 11:31:34 [2664]: (FR): Leaving folder /
    11-05-2006 11:31:34 [2664]: Importing messages
    11-05-2006 11:31:34 [2664]: Progress log is: C:\Documents and Settings\scozette\Bureau\cbb84037f3234d13e0686db00406760d.m2l
    11-05-2006 11:31:34 [2664]: Starting mid scan
    11-05-2006 11:31:34 [2664]: mid scan ended
    11-05-2006 11:31:34 [2664]: (MI): Batch Adding Message d(mer., 10 mai 2006 06:25:07 -0000mer., 10 mai 2006 06:25:11 -0000) fid(380)
    11-05-2006 11:31:34 [2664]: (MI): Batch Added Message rid(0)
    11-05-2006 11:31:34 [2664]: (MI): Batch Adding Message d(mer., 10 mai 2006 06:27:25 -0000mer., 10 mai 2006 06:27:27 -0000) fid(380)
    11-05-2006 11:31:34 [2664]: (MI): Batch Added Message rid(1)
    11-05-2006 11:31:34 [2664]: (MI): Batch Adding Message d(mer., 10 mai 2006 06:28:17 -0000mer., 10 mai 2006 06:28:22 -0000) fid(380)
    11-05-2006 11:31:34 [2664]: (MI): Batch Added Message rid(2)
    11-05-2006 11:31:34 [2664]: (MI): Batch Adding Message d(mer., 10 mai 2006 06:28:20 -0000mer., 10 mai 2006 06:28:24 -0000) fid(380)
    11-05-2006 11:31:34 [2664]: (MI): Batch Added Message rid(3)
    11-05-2006 11:31:34 [2664]: (MI): Batch Adding Message d(mer., 10 mai 2006 06:30:03 -0000mer., 10 mai 2006 06:30:10 -0000) fid(380)
    11-05-2006 11:31:34 [2664]: (MI): Batch Added Message rid(4)
    11-05-2006 11:31:34 [2664]: (MI): Batch Adding Message d(mer., 10 mai 2006 06:30:04 -0000mer., 10 mai 2006 06:30:11 -0000) fid(380)
    11-05-2006 11:31:34 [2664]: (MI): Batch Added Message rid(5)
    11-05-2006 11:31:34 [2664]: (MI): Batch Adding Message d(mer., 10 mai 2006 06:30:06 -0000mer., 10 mai 2006 06:30:17 -0000) fid(380)
    11-05-2006 11:31:34 [2664]: (MI): Batch Added Message rid(6)
    11-05-2006 11:31:34 [2664]: (MI): Batch Adding Message d(mer., 10 mai 2006 06:30:06 -0000mer., 10 mai 2006 06:30:17 -0000) fid(380)
    11-05-2006 11:31:34 [2664]: (MI): Batch Added Message rid(7)
    11-05-2006 11:31:34 [2664]: (MI): Batch Adding Message d(mer., 10 mai 2006 06:30:07 -0000mer., 10 mai 2006 06:30:23 -0000) fid(380)
    11-05-2006 11:31:34 [2664]: (MI): Batch Added Message rid(8)
    11-05-2006 11:31:34 [2664]: (MI): Batch Adding Message d(mer., 10 mai 2006 06:30:07 -0000mer., 10 mai 2006 06:30:29 -0000) fid(380)
    11-05-2006 11:31:34 [2664]: (MI): Batch Added Message rid(9)
    11-05-2006 11:31:34 [2664]: (MI): Batch Adding Message d(mer., 10 mai 2006 06:30:07 -0000mer., 10 mai 2006 06:30:23 -0000) fid(380)
    11-05-2006 11:31:34 [2664]: (MI): Batch Added Message rid(10)
    11-05-2006 11:31:34 [2664]: (MI): Batch Adding Message d(mer., 10 mai 2006 06:30:07 -0000mer., 10 mai 2006 06:30:29 -0000) fid(380)
    11-05-2006 11:31:34 [2664]: (MI): Batch Added Message rid(11)
    11-05-2006 11:31:34 [2664]: (MI): Executing batch request
    11-05-2006 11:31:35 [2664]: (MI): ERROR BatchRequest caused soap fault service.PARSE_ERROR parse error: Error on line 12 of document  : An invalid XML character (Unicode: 0x1) was found in the element content of the document. Nested exception: An invalid XML character (Unicode: 0x1) was found in the element content of the document.
    11-05-2006 11:31:35 [2664]: (MI): 12 items were not imported to the server
    11-05-2006 11:31:35 [2664]: (MI): ERROR BatchRequest caused soap fault service.PARSE_ERROR parse error: Error on line 12 of document  : An invalid XML character (Unicode: 0x1) was found in the element content of the document. Nested exception: An invalid XML character (Unicode: 0x1) was found in the element content of the document.
    
    (... hundreds of time the same lines)
    
    
    11-05-2006 11:32:30 [2664]: (MI): 12 items were not imported to the server
    11-05-2006 11:32:31 [2664]: (MI): ERROR BatchRequest caused soap fault service.PARSE_ERROR parse error: Error on line 12 of document  : An invalid XML character (Unicode: 0x1) was found in the element content of the document. Nested exception: An invalid XML character (Unicode: 0x1) was found in the element content of the document.
    11-05-2006 11:32:31 [2664]: (MI): 12 items were not imported to the server
    11-05-2006 11:32:31 [2664]: (MI): ERROR BatchRequest caused soap fault service.PARSE_ERROR parse error: Error on line 12 of document  : An invalid XML character (Unicode: 0x1) was found in the element content of the document. Nested exception: An invalid XML character (Unicode: 0x1) was found in the element content of the document.
    11-05-2006 11:32:31 [2664]: (MI): 12 items were not imported to the server
    The import wizard has created another file (cbb84037f3234d13e0686db00406760d.m2l) which is empty.


    Outlook is configured to work in French (if locales can be accused) and mailbox directory contain French accents.

    Any idea ?

    (sorry for my English...)

  6. #16
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    antoher pbme with importing calendar :

    I made a beautiful pst files (this file is ok, i haven't any pbme to import it to another outlook) with only the outlook calendar.

    When I launch the import process, no error, but nothing has been imported (the pst file size is about 4Mb)

    the log file :

    Code:
    11-05-2006 11:53:06 [1856]: Creating / starting worker thread
    11-05-2006 11:53:06 [1856]: Dispatching work to worker thread
    11-05-2006 11:53:06 [2872]: Worker thread started
    11-05-2006 11:53:06 [2872]: Work arrived...F:\backup_cal.pst scozette
    11-05-2006 11:53:06 [2872]: Logging on to zimbra server
    11-05-2006 11:53:06 [2872]: Using default store
    11-05-2006 11:53:06 [2872]: Replicating folder hierarchy
    11-05-2006 11:53:06 [2872]: (FR): Entering folder: /
    11-05-2006 11:53:06 [2872]: (FR): Detected special folder (root)
    11-05-2006 11:53:06 [2872]: (FR): Child folders will be processed
    11-05-2006 11:53:06 [2872]: (FR): Entering folder: Éléments supprimés
    11-05-2006 11:53:06 [2872]: (FR): Detected special folder (trash)
    11-05-2006 11:53:06 [2872]: (FR): Child folders will be processed
    11-05-2006 11:53:06 [2872]: (FR): Leaving folder Éléments supprimés
    11-05-2006 11:53:06 [2872]: (FR): Entering folder: Calendrier
    11-05-2006 11:53:06 [2872]: (FR): Handling user-defined folder
    11-05-2006 11:53:06 [2872]: (FR): Folder does not exist on zimbra, attempting to create it
    11-05-2006 11:53:06 [2872]: (FR): Created folder Calendrier with id 520 with parent id 1
    11-05-2006 11:53:06 [2872]: (FR): Created a new folder Calendrier - fid is 520
    11-05-2006 11:53:06 [2872]: (FR): Child folders will be processed
    11-05-2006 11:53:06 [2872]: (FR): Leaving folder Calendrier
    11-05-2006 11:53:06 [2872]: (FR): Entering folder: Boîte de réception
    11-05-2006 11:53:06 [2872]: (FR): Detected special folder (inbox)
    11-05-2006 11:53:06 [2872]: (FR): Child folders will be processed
    11-05-2006 11:53:06 [2872]: (FR): Leaving folder Boîte de réception
    11-05-2006 11:53:06 [2872]: (FR): Entering folder: Boîte d'envoi
    11-05-2006 11:53:06 [2872]: (FR): Handling user-defined folder
    11-05-2006 11:53:06 [2872]: (FR): Folder exists on zimbra - fid is 309
    11-05-2006 11:53:06 [2872]: (FR): Child folders will be processed
    11-05-2006 11:53:06 [2872]: (FR): Leaving folder Boîte d'envoi
    11-05-2006 11:53:06 [2872]: (FR): Entering folder: Éléments envoyés
    11-05-2006 11:53:06 [2872]: (FR): Detected special folder (sent)
    11-05-2006 11:53:06 [2872]: (FR): Child folders will be processed
    11-05-2006 11:53:06 [2872]: (FR): Leaving folder Éléments envoyés
    11-05-2006 11:53:06 [2872]: (FR): Leaving folder /
    11-05-2006 11:53:06 [2872]: Importing messages
    11-05-2006 11:53:06 [2872]: Progress log is: F:\\dcd9c2ebaa58fa0bcdbe2bd4a9d7cb53.m2l
    11-05-2006 11:53:06 [2872]: Starting mid scan
    11-05-2006 11:53:06 [2872]: mid scan ended
    11-05-2006 11:53:06 [2872]: (MI): -------------------------------------------
    11-05-2006 11:53:06 [2872]: (MI): -------------------------------------------
    11-05-2006 11:53:06 [2872]: (MI):     Import stats
    11-05-2006 11:53:06 [2872]: (MI): -------------------------------------------
    11-05-2006 11:53:06 [2872]: (MI): -------------------------------------------
    11-05-2006 11:53:06 [2872]: (MI):     Number of items attempted    : 0 items
    11-05-2006 11:53:06 [2872]: (MI):     Import duration              : 0 seconds
    11-05-2006 11:53:06 [2872]: (MI):     Import Throughput            : 0 msgs/sec
    11-05-2006 11:53:06 [2872]: (MI):     Total data bytes transferred : 0 bytes
    11-05-2006 11:53:06 [2872]: (MI):     Data throughput              : 0 bits/sec
    11-05-2006 11:53:06 [2872]: (MI):     Number of batches            : 0 batches
    11-05-2006 11:53:06 [2872]: (MI):     Avg num items per  batch     : 0 items
    11-05-2006 11:53:06 [2872]: (MI):     Min num items in a batch     : 2147483647 items
    11-05-2006 11:53:06 [2872]: (MI):     Max num items in a batch     : -2147483648 items
    11-05-2006 11:53:06 [2872]: (MI):     Avg bytes per  batch         : 0 bytes
    11-05-2006 11:53:06 [2872]: (MI):     Min bytes in a batch         : 2147483647 bytes
    11-05-2006 11:53:06 [2872]: (MI):     Max bytes in a batch         : -2147483648 bytes
    11-05-2006 11:53:06 [2872]: (MI):     Quickest batch request       : 1566804069 ms
    11-05-2006 11:53:06 [2872]: (MI):     Slowest  batch request       : -1566804069 ms
    11-05-2006 11:53:06 [2872]: Clearing internal progress log entries
    11-05-2006 11:53:06 [2872]: Entries cleared
    11-05-2006 11:53:06 [2872]: Messages imported, cleaning up
    11-05-2006 11:53:06 [2872]: Deleting mapi folder list
    11-05-2006 11:53:06 [2872]: Deleted mapi folder list
    11-05-2006 11:53:06 [2872]: Import complete
    11-05-2006 11:53:06 [2872]: Worker thread exiting

  7. #17
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    hello;

    I upgraded zimbra to 3.1.1;

    When i Run the new migration wizard, it freezes for more then 2 hours , and when i click on "cancel" button, it shows me the message "connot quit while import in progress";

    should i wait for longer time?

    think's

  8. #18
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    looks like a bug with french locale. we will take a look today and report back. if you can supply us with a PST we can get a fix quicker.

    Also, the 3.1.1 wizard is supposed to generate additional info for each error. Are there a bunch of xml and msg files in the same directory as the wizard?
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

  9. #19
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    hello;

    sorry, but there is no xml or msg file generated in the same folder;

    think's

  10. #20
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    there are now three things going on in this thread :-)

    to kallagan and nabmed: french locale looks busted; we'll take a look and report back today

    to kallagan: the import wizard/migration wizard does not migrate calendar items yet. this will be in an upcoming release. if you search the forums you will find a workaround

    to nabmed: for the freeze issue, are you trying to import a very large mailbox? is the process idle or is it using cpu? whats in the log file?
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

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