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Thread: ZCS 6.0 Beta 1 Issue w/ AJAX Client

  1. #1
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    Default ZCS 6.0 Beta 1 Issue w/ AJAX Client

    I just upgraded a test server from 5.0.15 to 6.0 Beta 1. I'm experiencing an odd problem: none of the images are showing in the AJAX client. The login banner is missing, the tab icons, the folder images, etc. You may view the attached image to see what I'm talking about.

    The Standard Client is only missing the login banner, as far as I can tell.
    Attached Images Attached Images

  2. #2
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    have you verified it's not a cache thing? also maybe try different themes?

  3. #3
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    Yes, I cleared the browser cache. I also tried IE. I even rebooted my Zimbra box. As I said in the initial post, it's only the Advanced Client that is having this issue, except for the login banner which is affecting both clients.

    It's as though it can't find the images. Are there any log files that might help shed some light on this oddity?
    Attached Images Attached Images
    Last edited by bhickey; 04-17-2009 at 07:49 PM.

  4. #4
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    I thought it might be a permissions problem with a directory containing the images, so I ran zmfixperms as root. Unfortunately, nothing changed.

  5. #5
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    does your test server have a public ip?
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

  6. #6
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    Yes, it does. I use it for testing prior to implementing solutions at work.

  7. #7
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    send me a pm with the ip, ill take a look.
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

  8. #8
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    Looks like your server is configured to run under the "/" instead of "/zimbra"

    ie this is where the image is:
    http://<your-server>/skins/_base/logos/LoginBanner.png

    but the skin and login page think its under
    http://<your-server>/zimbra/skins/_base/logos/LoginBanner.png

    also, this url doesn't load the app:
    http://<your-server>/zimbra/

    Im guessing its a config issue, but could be a bug with zimbraMailURL & skins. Check this bug for more info:

    Bug 30114 &ndash; zimbraMailURL not called in jetty.xml.in
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

  9. #9
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    Thanks, Sam. I switched it back to /zimbra and all is well now.

  10. #10
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    "Also worked for me! Thanks guys!"

    Actually, it didn't work

    When I restart mailboxd, there is the problem again.

    I'm editing /opt/zimbra/mailboxd/etc/jetty.xml.in and zimbraMailURL is set to /zimbra, but anyway when restart services, the login banner is missing, as tab icons and folder images.

    Running: Release 6.0.1_GA_1816.SuSEES10_20090911162123 SuSEES10 NETWORK edition.

    I already posted a support ticket, but the team hasn't been able to solve this issue in about a month.
    Last edited by dgamez; 11-05-2009 at 06:25 AM. Reason: Ussue not solved.
    - dgamez -

    Netnovation Vzla, S.A.
    Zimbra VAR

    Caracas - Venezuela

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