I have a user who got an e-mail that has an attachment but it will not show the attachment.
Here is what I have tried so far:
1.)The attachment is there (another user was CCed and it came through fine for her).
2.)I tried logging into her account on another computer and the attachment was not there
3.)I then logged into her account via the "View Mail" in the Admin console and the attachment was there.
4.)I then tried to log into her account normally again and the attachment was there now.
5.)I went back to her and had her log back in and the attachment was gone.
6.)I logged into her account on my computer again and the attachment was gone
7.)I logged into her account via the admin console again and the attachment was gone.
8.)I logged out of the admin console and back into it and then hit view mail and the attachment was back. It was at this point I just saved it to a network drive.
She has received attachments before from this person and the old e-mails still have their attachments working fine.