Hi,

Just installed Zimbra Community on a remote server.

I was trying to access the mail queues manager, and got this error message:

Code:
Message:  system failure: exception during auth {RemoteManager: philanth.clusterspan.net->zimbra@philanth.clusterspan.net:22}
com.zimbra.cs.service.ServiceException: system failure: exception during auth {RemoteManager: philanth.clusterspan.net->zimbra@philanth.clusterspan.net:22}
	at com.zimbra.cs.service.ServiceException.FAILURE(ServiceException.java:131)
	at com.zimbra.cs.rmgmt.RemoteManager.getSession(RemoteManager.java:192)
	at com.zimbra.cs.rmgmt.RemoteManager.execute(RemoteManager.java:129)
	at com.zimbra.cs.service.admin.GetMailQueueInfo.handle(GetMailQueueInfo.java:55)
	at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:255)
	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:163)
	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:84)
	at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:228)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:154)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
	at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
	at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
	at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
	at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
	at java.lang.Thread.run(Thread.java:595)
Caused by: java.io.IOException: Publickey authentication failed.
	at ch.ethz.ssh2.auth.AuthenticationManager.authenticatePublicKey(AuthenticationManager.java:259)
	at ch.ethz.ssh2.Connection.authenticateWithPublicKey(Connection.java:371)
	at ch.ethz.ssh2.Connection.authenticateWithPublicKey(Connection.java:422)
	at com.zimbra.cs.rmgmt.RemoteManager.getSession(RemoteManager.java:184)
	... 24 more
Caused by: java.io.IOException: Authentication method publickey not supported by the server at this stage.
	at ch.ethz.ssh2.auth.AuthenticationManager.authenticatePublicKey(AuthenticationManager.java:166)
	... 27 more

Error code:  service.FAILURE
Method:  ZmCsfeCommand.prototype.invoke
Details:soap:Receiver
Any advice about this?

Thanks,

F.