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Thread: Attachements + View original problem

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  1. #1
    Join Date
    Jan 2006
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    Default Attachements + View original problem

    Hello,

    It seems I can't view attachments nor the Original of any messages. Tomcat gives me a 404:
    Code:
    HTTP Status 404 - no such item
    
    type Status report
    
    message no such item
    
    description The requested resource (no such item) is not available.
    Apache Tomcat/5.5.15
    I've set up Zimbra to use port 5050 (http) and 6060 (https), so not to interfere with Apache, or future default installations of Tomcat or JBoss. I did test the setup on my local machine with such configs, prior to set it up on the remote, with success.

    Thanks!

    François

  2. #2
    Join Date
    Jan 2006
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    Default Follow up

    Follow up:

    The attached file I was trying to view has a .sql. Both View Original, and view teh attachments would fail, as described.

    I just tried with a .doc: I could both download the file and see the Original message.

    I've checked in the admin console if some attachments weren't allowed: it's all default, meaning none are blocked, and the "Disable attachment viewing from web mail UI" checkbox is unchecked.

    Thank you.

    François

  3. #3
    Join Date
    Aug 2005
    Location
    San Mateo, CA
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    Default

    What URL is your browser trying to fetch. This seems to be a problem with moving the port but we'd need the url to confirm that.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  4. #4
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    Default Solved (by its own device)

    Hey,

    It seems to be my day for unreproducable errors and switcharoo behaviours (ref Outlook IMAP): I could finally see the .sql attached files, and the raw message in the popup window, without any change to configs or parameters . If the unwanted behaviour comes back my way, I'll post again.

    Now if I could only access the Queue Manager, I'll be happy.

    Thank you.

    François

  5. #5
    Join Date
    Apr 2006
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    Default We've had this problem too

    It seems that logging out and logging back in does indeed fix the issue whenever it has occured for us.

    I've seen a few different messages (something about "authentication needed" or "file doesn't exist"). I'll copy the error message(s) next time and post a followup.

  6. #6
    Join Date
    Aug 2005
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    Default

    A common cause for this is when in the same browser session (like a different Firefox tab) you login as an admin. The cookies get confused and your user session authToken is removed. So make sure you only login to one active account at a time(this includes the admin account).
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

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