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Thread: Mail send problem after upgrade

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  1. #1
    Join Date
    Apr 2006
    Posts
    49
    Rep Power
    9

    Default Mail send problem after upgrade

    After upgrading from 3.1 GA to the new 3.1.1 on debian, I'm receiving the following message when pressing the send mail button on the web ui. As far as I know nothing changed except for the upgrade. I am using a relay host (local isp) for smtp mail delivery.

    Code:
    msg - SMTP server reported: 452 Message rejected
    com.zimbra.cs.mailbox.MailServiceException: SMTP server reported: 452 Message rejected
    	at com.zimbra.cs.mailbox.MailServiceException.internal_SEND_FAILURE(MailServiceException.java:337)
    	at com.zimbra.cs.mailbox.MailServiceException.SEND_FAILURE(MailServiceException.java:349)
    	at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:298)
    	at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:122)
    	at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:97)
    	at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:255)
    	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:163)
    	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:84)
    	at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:228)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
    	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:154)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
    	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
    	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
    	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
    	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
    	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
    	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
    	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
    	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
    	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
    	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
    	at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
    	at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
    	at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
    	at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
    	at java.lang.Thread.run(Thread.java:595)
    Caused by: com.sun.mail.smtp.SMTPSendFailedException: 452 Message rejected
    
    	at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:1333)
    	at com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:906)
    	at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:535)
    	at javax.mail.Transport.send0(Transport.java:151)
    	at javax.mail.Transport.send(Transport.java:80)
    	at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:199)
    	... 24 more
    
    code - mail.SEND_FAILURE
    method - ZmCsfeCommand.prototype.invoke
    detail - soap:Sender
    data - [object Object]

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,587
    Rep Power
    58

    Default

    Is the mailbox full on the zimbra server, maybe it's the destination server that's the problem. Is it only one email address that gives you this problem?Try the following test:

    telnet <name_of_server> 25

    helo <a name>
    mail from:<youremailaddress@zimbra.server>
    rcpt to:<youremailaddress@zimbra.server>
    data
    test
    .
    (obviously put the correct addresses in the above)

    If that works OK then try it again with the destination that you originally tried to send mail to.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    Join Date
    Apr 2006
    Posts
    49
    Rep Power
    9

    Default Upgrade script problem?

    I really don't know what was wrong. I went and looked at the global settings - MTA tab and all looked like my previous settings. I basicly messed with the settings (pressing the save button several times), but ended up with the same settings as I'd previously had (and were present after upgrade). At this point I was still getting the same error. I used zmcontrol to stop the services and then start them again. After restarting them all was fine.

    Thanks for the suggestion, I have no clue what happened.

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