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Thread: Cant Send external mails out

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  1. #1
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    Default Cant Send external mails out

    Hello All,

    I just installed Zimbra Mail server for use. the Intranet mail is running fine. I can receive Internet mails but cant send out external mails. I added the external domain and created users on it. the users can pull mail from it but cant send and it is giving me an error that mail cannot be delivered.

    Please help.

    Popsicles

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    If you're behind a NAT router then my guess is that you don't have a Split DNS set-up. Have a look in the log files and the Admin UI and see if mail is getting deferred. If that's the case, follow the instructions in the Split DNS guide and search the forums for some troubleshooting tips. Which operating system are you using?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    Please update your profile with the version of Zimbra you are using and paste some of the error which yuo are getting from /var/log/mail.log.

  4. #4
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    Default Can't send external mails out

    Hello Bill and abhiz,
    Thanks for your replies.
    I installed Zimbra on SLES10SP2 with Release 5.0.16_GA_2921.SuSEES10_20090429054456 SuSEES10 FOSS edition of Zimbra.

    these are the zimbra logs errors when i try to send external mails.

    Jun 4 08:54:38 server postfix/smtpd[5800]: disconnect from localhost[127.0.0.1]
    Jun 4 08:54:38 server amavis[2963]: (02963-03) FWD via SMTP: <kolatunji@estreamnetworks.net> -> <aboladimeji@estreamnetworks.net>,BODY=7BIT 250 2.6.0 Ok, id=02963-03, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 1B99D2E74B
    Jun 4 08:54:38 server postfix/qmgr[8559]: 1B99D2E74B: from=<kolatunji@estreamnetworks.net>, size=1324, nrcpt=1 (queue active)
    Jun 4 08:54:38 server amavis[2963]: (02963-03) Passed CLEAN, LOCAL [127.0.0.1] [127.0.0.1] <kolatunji@estreamnetworks.net> -> <aboladimeji@estreamnetworks.net>, Message-ID: <25469111.331244109245668.JavaMail.root@server.est reamnetworks.off>, mail_id: qA2pRFnLg0F0, Hits: -4.271, size: 824, queued_as: 1B99D2E74B, 32209 ms
    Jun 4 08:54:38 server postfix/smtp[5598]: E03A92E74E: to=<aboladimeji@estreamnetworks.net>, relay=127.0.0.1[127.0.0.1]:10024, delay=32, delays=0.08/0.01/0/32, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 1B99D2E74B)
    Jun 4 08:54:38 server postfix/qmgr[8559]: E03A92E74E: removed
    Jun 4 08:54:38 server postfix/error[5803]: 1B99D2E74B: to=<aboladimeji@estreamnetworks.net>, relay=none, delay=0.24, delays=0.09/0.01/0/0.14, dsn=5.0.0, status=bounced (estreamnetworks.net)
    Jun 4 08:54:38 server postfix/cleanup[5593]: 566B42E74F: message-id=<20090604095438.566B42E74F@server.estreamnetwor ks.off>
    Jun 4 08:54:38 server postfix/bounce[5804]: 1B99D2E74B: sender non-delivery notification: 566B42E74F
    Jun 4 08:54:38 server postfix/qmgr[8559]: 566B42E74F: from=<>, size=3282, nrcpt=1 (queue active)
    Jun 4 08:54:38 server postfix/qmgr[8559]: 1B99D2E74B: removed
    Jun 4 08:54:38 server postfix/lmtp[5805]: 566B42E74F: to=<kolatunji@estreamnetworks.net>, relay=server.estreamnetworks.off[192.19.1.224]:7025, delay=0.25, delays=0.07/0.01/0/0.17, dsn=2.1.5, status=sent (250 2.1.5 OK)
    Jun 4 08:54:38 server postfix/qmgr[8559]: 566B42E74F: removed

    expecting your quick response.

    thanks so much

    Popsicles

  5. #5
    phoenix is offline Zimbra Consultant & Moderator
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    Don't start a new thread on the same topic when you've already got one open, it makes it difficult to foillow the thread and answer your questions (and makes extra work for the Moderators).

    Quote Originally Posted by popsicles View Post
    Hello Bill and abhiz,
    Thanks for your replies.
    I installed Zimbra on SLES10SP2 with Release 5.0.16_GA_2921.SuSEES10_20090429054456 SuSEES10 FOSS edition of Zimbra.
    Place the version information of Zimbra in your forum profile, it's no use in the forums.

    Quote Originally Posted by popsicles View Post
    expecting your quick response.
    I've already given you the answer to this problem, set-up a Split DNS.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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