I have a strange situation here. I got zimbra server hosting more than 10 domains on it. Everything work fine including the Zimbra Instant Messaging.
Few days ago, I created a new domain with some users on it. The IM was not working. The settings was all the same with other domain. I've enabled the IM features on each of the user.
The problem is, when I add a buddy from this newly created domain, I got no response from my mysite. But the buddy on the other side get the notice to accepting the buddy. However, when the client clicked accept, the buddy was not added on the newly created domain's user.
When the buddy on the other try to IM the newly created domain's user, I got this error message:
When I clicked details, I got this:
The remote server could not be found. Show Details
Anyone experienced before? Any suggestion for me to debug? Just list out the possibility, I will check out myself.
The remote server could not be found.ERROR: <message to="email@example.com/zcs" from="firstname.lastname@example.org" type="error"><thread>chat-kent%netregy.com-52</thread><error code="404" type="cancel"><remote-server-not-found xmlns="urn:ietf:params:xml:ns:xmpp-stanzas"/></error></message>
Thanks for reading!