Hi everyone,

I am trying to implement child accounts and I cannot get them to work. I am using ZCS OS 5.0.16 on RH5.3.

I issue the following commands:

Code:
$ zmprov ga michael@zimbra.example.com|grep zimbraId
zimbraId: 98d03d12-d123-4bd7-bd2f-ea8ee461b39c
zimbraIdentityMaxNumEntries: 20

$ zmprov ma test01@zimbra.example.com +zimbraChildAccount 98d03d12-d123-4bd7-bd2f-ea8ee461b39c

$ zmprov ma test01@zimbra.example.com +zimbraPrefChildVisibleAccount 98d03d12-d123-4bd7-bd2f-ea8ee461b39c
When I log into the test01 account, I do NOT see michael's mail. When I go to Preferences-->Accounts, I see the account listed as a "secondary", but if I select the account (ie. simply click on it), it changes to "primary".

The interesting thing is that when I try to exit preferences, it asks me if I want to save my changes -- even though I have not changed anything. Keep in mind, I didn't change "secondary" to "primary"... it did it all by itself. Anyway, if I click on "yes" to save the changes, I get a red balloon message that says: "no such identity." If I click "no", I can exit back to my mailbox without error... still no child account access, but no error either.

When I look in /opt/zimbra/log/mailbox.log, I see:

Code:
2009-07-03 00:53:23,447 INFO  [btpool0-522] [name=test01@zimbra.example.com;mid=3;ip=10.1.1.45;ua=ZimbraWebClient - FF3.0 (Win)/5.0.16_GA_2921.RHEL5;] soap - BatchRequest
2009-07-03 00:53:23,447 INFO  [btpool0-522] [name=test01@zimbra.example.com;mid=3;ip=10.1.1.45;ua=ZimbraWebClient - FF3.0 (Win)/5.0.16_GA_2921.RHEL5;] soap - (batch) ModifyIdentityRequest
2009-07-03 00:53:23,540 INFO  [btpool0-522] [name=test01@zimbra.example.com;mid=3;ip=10.1.1.45;ua=ZimbraWebClient - FF3.0 (Win)/5.0.16_GA_2921.RHEL5;] SoapEngine - handler exception
com.zimbra.cs.account.AccountServiceException: no such identity: 
ExceptionId:btpool0-522:1246596803539:5f5fe942b8af5a89
Code:account.NO_SUCH_IDENTITY
        at com.zimbra.cs.account.AccountServiceException.NO_SUCH_IDENTITY(AccountServiceException.java:203)
        at com.zimbra.cs.service.account.ModifyIdentity.handle(ModifyIdentity.java:60)
        at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:429)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:276)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:160)
        at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:275)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
        at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:190)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
        at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
        at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)
        at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
        at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)
        at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
        at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
        at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
        at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
        at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)
        at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)
        at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)
        at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
        at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
        at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:350)
        at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
        at org.mortbay.jetty.Server.handle(Server.java:313)
        at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)
        at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)
        at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)
        at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
        at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)
        at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)
        at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)

Anyone out there have any ideas what might be going on? Am I doing something wrong, or is this feature broken in 5.0.16?

Thanks,
Michael