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Thread: about the junk mail

  1. #1
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    Question about the junk mail


    I have two questions, the first problem is that my own server, mail server account, sent mail to another account, the mail is considered spam.
    The second problem is that I'm using outlook client can not receive the e-mail spam. How to solve these two problems?
    thank you.

  2. #2
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    How is Outlook configured? If it's IMAP or ZCO, you should see the mail in your junk folder. If POP, well...no.

    However I don't see how the server could be classifying local mail as spam, since IIRC it gives hefty negative scores for local mail, and the bayesian scoring doesn't give a high enough max score on its own to mark something as spam. Other tests shouldn't apply as long as your server isn't on several lists and you're not sending mail with spam URLs in it.

    I would suspect that Outlook itself, or some other client connected to the receiving account, is marking the mail as spam.

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    Hi Sunln,

    If you could paste spam header probably that would help in figuring out the issue.

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    Thanks for the reply.
    Now I have add a White list for every account ,but I don't think it's a good way.

    I use the outlook client by pop....it no way???

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    That is not a correct way of doing it. Could you do a "show original" for the spam tagged message and paste the header here?

  6. #6
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    The appropriate headers we need to see are
    X-Spam-Flag: YES
    X-Spam-Score: 14.841
    X-Spam-Level: **************
    X-Spam-Status: Yes, score=14.841 tagged_above=-10 required=6.6
    tests=[AWL=-19.240, BAYES_50=0.001, BOTNET=2, DIGEST_MULTIPLE=0.001,
    HELO_DYNAMIC_IPADDR2=4.395, HELO_DYNAMIC_SPLIT_IP=3.493,
    HTML_MESSAGE=0.001, MIME_HTML_ONLY=1.457, PYZOR_CHECK=3.7,
    RAZOR2_CF_RANGE_51_100=0.5, RAZOR2_CF_RANGE_E8_51_100=1.5,
    RAZOR2_CHECK=0.5, RCVD_IN_BL_SPAMCOP_NET=1.96, RCVD_IN_BRBL=3,
    RCVD_IN_JMF_BL=1.5, RCVD_IN_SORBS_WEB=0.619, RCVD_IN_XBL=3.033,
    RCVD_NUMERIC_HELO=2.067, RDNS_NONE=0.1, TVD_RCVD_IP=1.931,
    URIBL_BLACK=1.955, URI_HEX=0.368]
    That way we can see which SA rules have been hit.

  7. #7
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    Quote Originally Posted by ewilen View Post
    How is Outlook configured? If it's IMAP or ZCO, you should see the mail in your junk folder. If POP, well...no.
    YMMV, but I've never seen Outlook behave well as an IMAP client on Zimbra, and I have tried a few times. Outlook usually requires either a generic POP account (not optimal, and as you said won't get the Junk folder or others), or else the Outlook Connector which requires the NE version.
    Cheers,

    Dan

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