This is my first higher level IT position so I am still struggling to keep my head above water. Hopefully, this is not a stupid question.
I have a user who has changed her name. She wants to have her new name as her e mail address but does not want to lose any e mails that might be sent to her old name.
I am not sure the best way to take care of this. Should I just have her old mail forwarded to the new name or can I simply change the name of the e mail account?
Any information will be greatly appreciated. Thank you all for your time and have a great day!