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Thread: Server Statistics display only "no data available" after update 5.16 to 6.0

  1. #1
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    Default Server Statistics display only "no data available" after update 5.16 to 6.0

    In the Admin console, under Monitoring | Server Statistics, the Message Count, Message Volume, Anti-Spam/Anti-Virus Activity and Disk panels display only "no data available". Yet,

    Any idea.

    Thank's

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by opc31199 View Post
    In the Admin console, under Monitoring | Server Statistics, the Message Count, Message Volume, Anti-Spam/Anti-Virus Activity and Disk panels display only "no data available". Yet,

    Any idea.
    Did you hit the refresh button?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    Default

    Yes, of course. Several times.

    Regards

    Omar

  4. #4
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    Hi,

    Can you check several things:

    1. zmloggerctl status; ps ax | grep zmlogger
    2. /opt/zimbra/libexec/zmrrdfetch -f zmmtastats | head
    3. grep -w MTA /var/log/zimbra-stats.log
    4. tail /var/log/zimbra-stats.log
    5. zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats | head -20

    There can be a number of reasons why no data may be showing; given the above information, we should be able to determine what part is not working.

  5. #5
    Join Date
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    Default I run all the commands

    1. zmloggerctl status; ps ax | grep zmlogger

    16883 ? S 17:08 /usr/bin/perl /opt/zimbra/libexec/zmlogger
    23710 pts/1 S+ 0:00 grep zmlogger

    2. /opt/zimbra/libexec/zmrrdfetch -f zmmtastats | head

    Host: servermp.mpcfg.co.cu

    timestamp,filter_misc,clam_events,mta_delay,mta_vo lume,filter_virus,filter_event,filter_count,mta_co unt,filter_spam,sendmail_events
    1252003470,,,,,,,,,,
    1252003500,,,,,,,,,,
    1252003530,,,,,,,,,,
    1252003560,,,,,,,,,,
    1252003590,,,,,,,,,,
    1252003620,,,,,,,,,,

    3. grep -w MTA /var/log/zimbra-stats.log
    Sep 4 10:40:05 servermp zimbramon[20122]: 20122:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,18.1428571428571,463722,0,0,2,7,0,0
    Sep 4 10:50:05 servermp zimbramon[32091]: 32091:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,12.1304347826087,2228000,0,0,10,23,0,0
    Sep 4 11:00:08 servermp zimbramon[11146]: 11146:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,3,16421,0,0,2,6,0,0
    Sep 4 11:10:05 servermp zimbramon[22972]: 22972:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,7.85714285714286,510622,0,0,5,14,0,0
    Sep 4 11:20:07 servermp zimbramon[3879]: 3879:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,0,12.875,371960,0,0,3,8,0,0
    Sep 4 11:30:05 servermp zimbramon[19022]: 19022:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,48.5,856916,0,0,0,2,0,0
    Sep 4 11:40:06 servermp zimbramon[31782]: 31782:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,7.25,2255702,0,0,6,16,0,0
    Sep 4 11:50:08 servermp zimbramon[11635]: 11635:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,15.7142857142857,604433,0,0,2,7,0,0
    Sep 4 12:00:08 servermp zimbramon[20598]: 20598:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,0,15.5,2069076,0,0,2,8,0,0
    Sep 4 12:10:05 servermp zimbramon[32664]: 32664:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,4,5960,0,0,0,2,0,0
    Sep 4 12:20:10 servermp zimbramon[12980]: 12980:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,8.58823529411765,497263,0,0,7,17,0,0
    Sep 4 12:30:05 servermp zimbramon[26008]: 26008:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,9.21428571428571,459534,0,0,6,14,0,0
    Sep 4 12:40:06 servermp zimbramon[4593]: 4593:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 1,1,7.28571428571429,354535,0,0,1,21,0,0
    Sep 4 12:50:07 servermp zimbramon[13834]: 13834:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,0,6.2,41417,0,0,1,5,0,0
    Sep 4 13:00:05 servermp zimbramon[27919]: 27919:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,10.5,25933,0,0,0,2,0,0
    Sep 4 13:10:06 servermp zimbramon[8147]: 8147:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,24.6666666666667,17195,0,0,2,6,0,0
    Sep 4 13:20:05 servermp zimbramon[19145]: 19145:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,6.75,11207,0,0,1,4,0,0
    Sep 4 13:30:07 servermp zimbramon[372]: 372:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,5.30769230769231,54841,0,0,5,13,0,0
    Sep 4 13:40:05 servermp zimbramon[11464]: 11464:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,3.4,24609,0,0,1,5,0,0
    Sep 4 13:50:05 servermp zimbramon[23391]: 23391:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,mta_count,filter_spam,sendmai l_events:: 0,1,24,8050,0,0,2,0,0
    Sep 4 14:00:06 servermp zimbramon[2496]: 2496:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,0,4.33333333333333,918065,0,0,2,6,0,0
    Sep 4 14:10:05 servermp zimbramon[14593]: 14593:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,22.7142857142857,1569278,0,0,2,7,0,0
    Sep 4 14:20:06 servermp zimbramon[25476]: 25476:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 2,1,36.5263157894737,1654514,0,0,6,19,0,0
    Sep 4 14:30:05 servermp zimbramon[4941]: 4941:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,3.5,14772,0,0,0,4,0,0
    Sep 4 14:40:07 servermp zimbramon[21254]: 21254:info: MTA: servermp.mpcfg.co.cu: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_event,filter_count,mta_count,filter _spam,sendmail_events:: 0,1,6.16666666666667,16121,0,0,1,6,0,0

    4. tail /var/log/zimbra-stats.log

    Sep 4 14:45:00 servermp zimbramon[19461]: 19461:info: zmstat proc.csv: timestamp, system, user, sys, idle, iowait, mailbox, mailbox-total-cpu, mailbox-utime, mailbox-stime, mailbox-totalMB, mailbox-rssMB, mailbox-sharedMB, mailbox-process-count, mysql, mysql-total-cpu, mysql-utime, mysql-stime, mysql-totalMB, mysql-rssMB, mysql-sharedMB, mysql-process-count, convertd, convertd-total-cpu, convertd-utime, convertd-stime, convertd-totalMB, convertd-rssMB, convertd-sharedMB, convertd-process-count, ldap, ldap-total-cpu, ldap-utime, ldap-stime, ldap-totalMB, ldap-rssMB, ldap-sharedMB, ldap-process-count, postfix, postfix-total-cpu, postfix-utime, postfix-stime, postfix-totalMB, postfix-rssMB, postfix-sharedMB, postfix-process-count, amavis, amavis-total-cpu, amavis-utime, amavis-stime, amavis-totalMB, amavis-rssMB, amavis-sharedMB, amavis-process-:::0D394342-9983-11DE-9A48-D73A0A650D4A:::
    Sep 4 14:45:00 servermp zimbramon[19461]: :::0D394342-9983-11DE-9A48-D73A0A650D4A:::count, clam, clam-total-cpu, clam-utime, clam-stime, clam-totalMB, clam-rssMB, clam-sharedMB, clam-process-count:: 09/04/2009 14:45:00, system, 3.1, 0.1, 96.2, 0.6, mailbox, 0.1, 0.1, 0.0, 1140.6, 641.9, 14.4, 1, mysql, 0.0, 0.0, 0.0, 602.3, 149.8, 4.9, 1, convertd, 0.0, 0.0, 0.0, 0.0, 0.0, 0.0, 0, ldap, 0.0, 0.0, 0.0, 168.5, 41.0, 7.4, 1, postfix, 0.0, 0.0, 0.0, 10.0, 4.1, 2.8, 14, amavis, 0.0, 0.0, 0.0, 67.5, 59.5, 3.5, 11, clam, 0.0, 0.0, 0.0, 99.2, 73.2, 1.2, 2
    Sep 4 14:45:03 servermp zimbramon[19471]: 19471:info: zmstat io.csv: timestamp, sda:tps, sda:kB_read/s, sda:kB_wrtn/s, sda:kB_read, sda:kB_wrtn, sdb:tps, sdb:kB_read/s, sdb:kB_wrtn/s, sdb:kB_read, sdb:kB_wrtn, md0:tps, md0:kB_read/s, md0:kB_wrtn/s, md0:kB_read, md0:kB_wrtn, md1:tps, md1:kB_read/s, md1:kB_wrtn/s, md1:kB_read, md1:kB_wrtn, dm-0:tps, dm-0:kB_read/s, dm-0:kB_wrtn/s, dm-0:kB_read, dm-0:kB_wrtn, dm-1:tps, dm-1:kB_read/s, dm-1:kB_wrtn/s, dm-1:kB_read, dm-1:kB_wrtn, dm-2:tps, dm-2:kB_read/s, dm-2:kB_wrtn/s, dm-2:kB_read, dm-2:kB_wrtn, dm-3:tps, dm-3:kB_read/s, dm-3:kB_wrtn/s, dm-3:kB_read, dm-3:kB_wrtn, dm-4:tps, dm-4:kB_read/s, dm-4:kB_wrtn/s, dm-4:kB_read, dm-4:kB_wrtn, dm-5:tps, dm-5:kB_read/s, dm-5:kB_wrtn/s, dm-5:kB_read, dm-5:kB_wrtn, dm-6:tps, dm-6:kB_read/s, dm-6:kB_wrtn/s, dm-6:kB_read, dm-6:kB_wrtn:: 09/04/2009 14:45:03, 0.:::0EAF6170-9983-11DE-893C-E13A0A650D4A:::
    Sep 4 14:45:03 servermp zimbramon[19471]: :::0EAF6170-9983-11DE-893C-E13A0A650D4A:::00, 0.00, 0.00, 0, 0, 14.84, 103.96, 96.04, 3096, 2860, 0.00, 0.00, 0.00, 0, 0, 24.04, 103.96, 86.90, 3096, 2588, 0.00, 0.00, 0.00, 0, 0, 1.44, 0.00, 5.78, 0, 172, 1.51, 0.00, 6.04, 0, 180, 0.71, 0.00, 2.82, 0, 84, 5.98, 103.16, 15.45, 3072, 460, 0.00, 0.00, 0.00, 0, 0, 14.41, 0.81, 56.82, 24, 1692
    Sep 4 14:45:03 servermp zimbramon[19467]: 19467:info: zmstat io-x.csv: timestamp, sda:rrqm/s, sda:wrqm/s, sda:r/s, sda:w/s, sda:rkB/s, sda:wkB/s, sda:avgrq-sz, sda:avgqu-sz, sda:await, sda:svctm, sda:%util, sdb:rrqm/s, sdb:wrqm/s, sdb:r/s, sdb:w/s, sdb:rkB/s, sdb:wkB/s, sdb:avgrq-sz, sdb:avgqu-sz, sdb:await, sdb:svctm, sdb:%util, md0:rrqm/s, md0:wrqm/s, md0:r/s, md0:w/s, md0:rkB/s, md0:wkB/s, md0:avgrq-sz, md0:avgqu-sz, md0:await, md0:svctm, md0:%util, md1:rrqm/s, md1:wrqm/s, md1:r/s, md1:w/s, md1:rkB/s, md1:wkB/s, md1:avgrq-sz, md1:avgqu-sz, md1:await, md1:svctm, md1:%util, dm-0:rrqm/s, dm-0:wrqm/s, dm-0:r/s, dm-0:w/s, dm-0:rkB/s, dm-0:wkB/s, dm-0:avgrq-sz, dm-0:avgqu-sz, dm-0:await, dm-0:svctm, dm-0:%util, dm-1:rrqm/s, dm-1:wrqm/s, dm-1:r/s, dm-1:w/s, dm-1:rkB/s, dm-1:wkB/s, dm-1:avgrq-sz, dm-1:avgqu-sz, dm-1:await, dm-1:svctm, dm-1:%util, :::0EC3BBB6-9983-11DE-8050-DD3A0A650D4A:::
    Sep 4 14:45:03 servermp zimbramon[19467]: 19467:info: :::0EC3BBB6-9983-11DE-8050-DD3A0A650D4A:::dm-2:rrqm/s, dm-2:wrqm/s, dm-2:r/s, dm-2:w/s, dm-2:rkB/s, dm-2:wkB/s, dm-2:avgrq-sz, dm-2:avgqu-sz, dm-2:await, dm-2:svctm, dm-2:%util, dm-3:rrqm/s, dm-3:wrqm/s, dm-3:r/s, dm-3:w/s, dm-3:rkB/s, dm-3:wkB/s, dm-3:avgrq-sz, dm-3:avgqu-sz, dm-3:await, dm-3:svctm, dm-3:%util, dm-4:rrqm/s, dm-4:wrqm/s, dm-4:r/s, dm-4:w/s, dm-4:rkB/s, dm-4:wkB/s, dm-4:avgrq-sz, dm-4:avgqu-sz, dm-4:await, dm-4:svctm, dm-4:%util, dm-5:rrqm/s, dm-5:wrqm/s, dm-5:r/s, dm-5:w/s, dm-5:rkB/s, dm-5:wkB/s, dm-5:avgrq-sz, dm-5:avgqu-sz, dm-5:await, dm-5:svctm, dm-5:%util, dm-6:rrqm/s, dm-6:wrqm/s, dm-6:r/s, dm-6:w/s, dm-6:rkB/s, dm-6:wkB/s, dm-6:avgrq-sz, dm-6:avgqu-sz, dm-6:await, dm-6:svctm, dm-6:%util:: 09/04/2009 14:45:03, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.57, 9.74, 1.75, 13.10, 103.96,:::0EC3C26E-9983-11DE-8050-DD3A0A650D4A:::
    Sep 4 14:45:03 servermp zimbramon[19467]: :::0EC3C26E-9983-11DE-8050-DD3A0A650D4A::: 96.04, 26.95, 0.33, 21.95, 3.28, 4.86, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 2.32, 21.73, 103.96, 86.90, 15.88, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 1.44, 0.00, 5.78, 8.00, 0.01, 6.51, 4.37, 0.63, 0.00, 0.00, 0.00, 1.51, 0.00, 6.04, 8.00, 0.01, 6.04, 1.16, 0.17, 0.00, 0.00, 0.00, 0.71, 0.00, 2.82, 8.00, 0.01, 9.52, 2.29, 0.16, 0.00, 0.00, 2.12, 3.86, 103.16, 15.45, 39.69, 0.04, 6.02, 1.78, 1.06, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.00, 0.20, 14.20, 0.81, 56.82, 8.00, 0.45, 31.10, 1.67, 2.40
    Sep 4 14:45:03 servermp zimbramon[19465]: 19465:info: zmstat vm.csv: timestamp, r, b, swpd, free, buff, cache, si, so, bi, bo, in, cs, us, sy, id, wa, MemTotal, MemFree, Buffers, Cached, SwapCached, Active, Inactive, HighTotal, HighFree, LowTotal, LowFree, SwapTotal, SwapFree, Dirty, Writeback, AnonPages, Mapped, Slab, PageTables, NFS_Unstable, Bounce, CommitLimit, Committed_AS, VmallocTotal, VmallocUsed, VmallocChunk, loadavg:: 09/04/2009 14:45:03, 0, 0, 1408, 224400, 126880, 338568, 0, 0, 103, 91, 283, 278, 4, 0, 96, 1, 2066488, 224400, 126880, 338568, 932, 1476824, 293932, 1169096, 1728, 897392, 222672, 4194296, 4192888, 3636, 0, 1304592, 41104, 57940, 3164, 0, 0, 5227540, 2740404, 114680, 6020, 108600, 0.61
    Sep 4 14:45:05 servermp zimbramon[19473]: 19473:info: zmstat fd.csv: timestamp, fd_count:: 09/04/2009 14:45:05, 3072
    Sep 4 14:45:05 servermp zimbramon[19463]: 19463:info: zmstat cpu.csv: timestamp, cpu:user, cpu:nice, cpu:sys, cpu:idle, cpu:iowait, cpu:irq, cpu:softirq, cpu0:user, cpu0:nice, cpu0:sys, cpu0:idle, cpu0:iowait, cpu0:irq, cpu0:softirq, cpu1:user, cpu1:nice, cpu1:sys, cpu1:idle, cpu1:iowait, cpu1:irq, cpu1:softirq:: 09/04/2009 14:45:05, 3.7, 0.0, 0.1, 95.6, 0.6, 0.0, 0.0, 7.1, 0.0, 0.1, 91.6, 1.1, 0.0, 0.0, 0.3, 0.0, 0.1, 99.5, 0.1, 0.0, 0.0

    5. zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats | head -20

    <GetLoggerStatsResponse xmlns="urn:zimbraAdmin">
    <hostname hn="servermp.mpcfg.co.cu">
    <stats name="zmmtastats">
    <values t="1252075230">
    <stat name="filter_misc" value="0"/>
    <stat name="clam_events" value="0.00334932004995428"/>
    <stat name="mta_delay" value=""/>
    <stat name="mta_volume" value="4492.12008813315"/>
    <stat name="filter_virus" value="0"/>
    <stat name="filter_event" value=""/>
    <stat name="filter_count" value="0.0200251870315293"/>
    <stat name="mta_count" value="0.0500983342129215"/>
    <stat name="filter_spam" value="0"/>
    <stat name="sendmail_events" value="0"/>
    </values>
    <values t="1252075260">
    <stat name="filter_misc" value="0"/>
    <stat name="clam_events" value="0.00334932004995428"/>
    <stat name="mta_delay" value=""/>
    <stat name="mta_volume" value="4492.12008813315"/>

    This is all that the commands show. I don't know if there is an error but I think that's all is right.

    Any idea?

    Excuse my english.

    Regards

    Omar

  6. #6
    Join Date
    Jan 2008
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    Default

    Ok, everything is looking good, can you do command #2 again, except use tail instead of head?

    2. /opt/zimbra/libexec/zmrrdfetch -f zmmtastats | tail -20

    It's possible that there wasn't enough data available--can you check in the admin console again to make sure the charts do or don't show up?

  7. #7
    Join Date
    Mar 2008
    Posts
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    Default

    1252090410,,,,,,,,,,
    1252090440,,,,,,,,,,
    1252090470,,,,,,,,,,
    1252090500,,,,,,,,,,
    1252090530,,,,,,,,,,
    1252090560,,,,,,,,,,
    1252090590,,,,,,,,,,
    1252090620,,,,,,,,,,
    1252090650,,,,,,,,,,
    1252090680,,,,,,,,,,
    1252090710,,,,,,,,,,
    1252090740,,,,,,,,,,
    1252090770,,,,,,,,,,
    1252090800,,,,,,,,,,
    1252090830,,,,,,,,,,
    1252090860,,,,,,,,,,
    1252090890,,,,,,,,,,
    1252090920,,,,,,,,,,
    1252090950,,,,,,,,,,
    1252090980,,,,,,,,,,

    This is all that show, and de admin console don't show up the charts

    Regards

    Omar

  8. #8
    Join Date
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    Can you attach the full output of the zmrrdfetch command, not filtered by head or tail?

  9. #9
    Join Date
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    I am also having the same issue. With 5.0.18 I had the charts populated without any trouble. I could see the stats. Once I upgraded to 6.0 it displays No data. Is this a bug?

  10. #10
    Join Date
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    I have the same problem, I've attached the output of the commands you requested.
    Attached Files Attached Files

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