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Thread: Mail sending problem

  1. #1
    Join Date
    Sep 2009
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    Default Mail sending problem

    Hi guys,

    About 4 months ago, iŽeve installed successfully ZCS5.0.16_GA_2921.UBUNTU8 UBUNTU8 FOSS edition.
    Meanwhile everything goes fine, but a few days ago, every time i try to send emails this error occurs:

    "A network service error has ocurred

    method: SendMsgRequest
    msg: SystemFailure: MessagingException
    code: Service.Failure
    detail: Soap:Receiver"

    This error occur with any zimbra mail acount and to any destiny adress.

    When i type zmcontrol status every thing is ok.

    Thanks a lot

  2. #2
    Join Date
    Oct 2005
    Location
    USA, Canada and India
    Posts
    777
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    Default

    dont want to sound like a "windows" guy..but have you tried rebotting your machine..

    su - zimbra
    zmcontrol stop
    logout
    reboot -n

    please let us know if it worked after reboot, if not then post some logs

    Raj
    i2k2 Networks
    Dedicated & Shared Zimbra Hosting Provider

  3. #3
    Join Date
    Sep 2009
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    Default

    Thanks Raj for quick response

    Unfortunaly reboot and zmcontrol stop/start didnt solve the problem.

    Here is the details of a returned message:

    "Your message "Teste from ASL" sent on Setembro 9, 2009 at 11:00 AM to "rpadeira <rpadeira@gmail.com>" can't be delivered. None of the recipients will receive the message. It has been returned to Drafts folder for your review.

    ----------------------------------------------------------------------------

    Product name: Zimbra Desktop
    Product version: 1.0.3
    Build ID: 1691
    Release type: R
    OS Platform: Windows Vista x86 6.0
    Time of event: 2009-09-09 11:00:30
    Error type: mail.SEND_FAILURE
    Item ID: 1073741825
    Error summary: send mail failed

    Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
    ----------------------------------------------------------------------------

    <soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope"><soap:Header><context xmlns="urn:zimbra"><authToken>0_40b55445482af4989d 9f150e126c8a930e7c06a6_69643d33363a636435373463616 42d386631392d343830302d396663392d64616164613430393 26432393b6578703d31333a313235323636323934343231363 b747970653d363a7a696d6272613b</authToken><nosession/><userAgent name="Yahoo! Zimbra Desktop" version="1.0.3_1691_Windows">1.0.3_1691_Windows</userAgent></context></soap:Header><soap:Body><SendMsgRequest suid="8ff7d677-1dfa-4af0-8708-5004a4bfd5a9" xmlns="urn:zimbraMail"><m aid="e7ea000e-68a6-4e69-a897-168b5206ee60:7b913a60-78df-48b0-b4e0-4905a0b58bba"/></SendMsgRequest></soap:Body></soap:Envelope>

    <soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope"><soap:Header><context xmlns="urn:zimbra"><change token="7724"/></context></soap:Header><soap:Body><soap:Fault><soap:Code><soa p:Value>soap:Sender</soap:Value></soap:Code><soap:Reason><soap:Text>SMTP server reported: null</soap:Text></soap:Reason><soapetail><Error xmlns="urn:zimbra"><Code>mail.SEND_FAILURE</Code><Trace>btpool0-17:1252490230132:9ddc2ecda580d23d</Trace><a t="STR" n="unsent">rpadeira &lt;rpadeira@gmail.com></a></Error></soapetail></soap:Fault></soap:Body></soap:Envelope>

    com.zimbra.common.soap.SoapFaultException: SMTP server reported: null
    ExceptionId:btpool0-17:1252490230132:9ddc2ecda580d23d
    Code:mail.SEND_FAILURE
    at com.zimbra.common.soap.Soap12Protocol.soapFault(So ap12Protocol.java:88)
    at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:266)
    at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:227)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:295)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:230)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:318)
    at com.zimbra.common.soap.SoapTransport.invokeWithout Session(SoapTransport.java:305)
    at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:776)
    at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:740)
    at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:736)
    at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:732)
    at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:728)
    at com.zimbra.cs.mailbox.PushChanges.sendPendingMessa ges(PushChanges.java:454)
    at com.zimbra.cs.mailbox.PushChanges.sendPendingMessa ges(PushChanges.java:518)
    at com.zimbra.cs.mailbox.InitialSync.peekForward(Init ialSync.java:207)
    at com.zimbra.cs.mailbox.InitialSync.checkpoint(Initi alSync.java:217)
    at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeI tems(InitialSync.java:433)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:321)
    at com.zimbra.cs.mailbox.InitialSync.prioritySync(Ini tialSync.java:395)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:380)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:385)
    at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync .java:172)
    at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync .java:155)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:184)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:140)
    at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:121)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:437)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)

    ----------------------------------------------------------------------------"

    Any tips please,
    Thanks

  4. #4
    Join Date
    Nov 2011
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    Default

    Quote Originally Posted by PT2009 View Post
    Hi guys,

    About 4 months ago, iŽeve installed successfully ZCS5.0.16_GA_2921.UBUNTU8 UBUNTU8 FOSS edition.
    Meanwhile everything goes fine, but a few days ago, every time i try to send emails this error occurs:

    "A network service error has ocurred

    method: SendMsgRequest
    msg: SystemFailure: MessagingException
    code: Service.Failure
    detail: Soap:Receiver"

    This error occur with any zimbra mail acount and to any destiny adress.

    When i type zmcontrol status every thing is ok.

    Thanks a lot
    my email is doing the same thing - email has worked fine since last december, but when I tried to send an email to a number of my friends, it won't send. where do you type the words "zmcontrol status" to let your emails go through?
    Peggy

  5. #5
    Join Date
    Aug 2008
    Location
    Pakistan
    Posts
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    Default

    Quote Originally Posted by raj View Post
    dont want to sound like a "windows" guy..but have you tried rebotting your machine..

    su - zimbra
    zmcontrol stop
    logout
    reboot -n

    please let us know if it worked after reboot, if not then post some logs

    Raj
    Thanks.above problem is solved.

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