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Thread: Index Interrupted - User Can't Login

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  1. #1
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    Default Index Interrupted - User Can't Login

    I was using the admin tool for Indexing a user mailbox, the indexing got interrupted (browser crapped), not the user can't login and I can't restart the indexing using the web interface (just causes th browser to hang).

    Any way to recover this?

    Greg

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    I don't know much about the index process but have you tried stopping/starting zimbra nd then a reindex?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    I did...no go. I tried a restore to a different user, it failed

    It was my own fault...so I just blew away the user account and started over, luckily it was one of my own accounts

    Greg

  4. #4
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    which version of the server was this? is it the network edition? check out this bug:

    http://bugzilla.zimbra.com/show_bug.cgi?id=7725
    Bug 7725 - indexing keeps mailbox locked while waiting for convertd

  5. #5
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    Network Edition 3.1.2

    Thanks for the info.

  6. #6
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    I've posted some comments over here:
    http://www.zimbra.com/forums/showthread.php?p=20205

    This seems to be the same issue. I would really like if someone could tell me if bugzilla contains some info on how to fix this (without deleting the account ...)

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