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Thread: Zimbra 6.0.1 read receipt and contact in a group

  1. #1
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    Default Zimbra 6.0.1 read receipt and contact in a group

    Hi

    I have installed Zimbra 6.0.1 at one of our clients.
    They were excited about the new feature to send/receive read receipts in this new version.
    The previous version they had (5) was unable to do that.
    Now that I have installed this version I cannot seem to find where to choose to send read receipts.
    The help documentation states that it should be located under
    compose new - Options.
    however. The only thing I see there is 'format as html' and format as plain text'

    anyone care to help me out on this issue?


    A second problem that same client pointed out was the following.
    and belive me..it' s a real pain if this can' t be sorted out.

    let' s say I have a contact person@domain.com
    I add this contact to several groups, I then realise I have typed the wrong email address.
    it should have been "person@domain.be"
    So I change the emailaddress of the contact.
    here comes the pain. zimbra does NOT automatically change the address in the groups I have added the contact to.
    I MUST go over every group and change the address for every single group I have added that contact to.....
    How can this be solved?


    Kind regards
    and hoping for some positive feedback

    BOUTER

  2. #2
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    Welcome to the forums

    For the Read receipt when you compile a new email click on the Options drop-down and select "Request Read Receipt".

  3. #3
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    With respect to your question about the contact group then I would not expect it to change the email address as both those email addresses could be valid.

  4. #4
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    Default

    Thank you uxbod for the welcome and the quick reply.
    but as mentioned in my original post.
    the only opstions I have in that drop down are
    format as html
    format as plain text

    or do you mean another 'options' menu?

    thanks in advance

  5. #5
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    Oops sorry Have you checked the CoS in the Admin GUI ?

  6. #6
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    Quote Originally Posted by uxbod View Post
    Welcome to the forums

    For the Read receipt when you compile a new email click on the Options drop-down and select "Request Read Receipt".
    I have the same problem.
    The only thing I see under Options menu is 'format as html' and 'format as plain text'

    and there is no "Request Read Receipt"

    [SOLVED]
    Administration console > CoS > Features > Enable read receipts
    Last edited by vaidotas; 10-05-2009 at 01:26 AM.

  7. #7
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    hEllooo....

    I can' t believe I have looked over that one particular checkbox over and over
    Enable read receipts


    thanks again for pointing me to the COS

    That leaves only the second problem unsolved.

  8. #8
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    Second problem will not be solved as that is how it works ... If you want to do that then you would need to script it from the CLI using zmprov.

  9. #9
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    Is there a way to turn on read recipts global for the user?

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