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Thread: [SOLVED] Help with Zimbra proxy setup

  1. #1
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    Default [SOLVED] Help with Zimbra proxy setup

    Hello all

    I have a client who is only able to login in the standard HTML mode even though in the admin console the Advanced Ajax is selected.
    tried loggin in from another pc and this acccount only has this probblem..

    If advacned version is selected after loggin through standard version it just hangsup./...
    please help
    Last edited by Lewisvee; 10-11-2009 at 01:39 AM.

  2. #2
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    Default

    If you try logging in via the primary server and not the proxy does it work okay ?

  3. #3
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    Quote Originally Posted by uxbod View Post
    If you try logging in via the primary server and not the proxy does it work okay ?
    Am not clear with what you have asked to check with...I tried with some users & they are able to login with default etc.

  4. #4
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    Is this only happening for one user; and when they connect via the Zimbra proxy ? What do they have set for the preferred version in the users account preferences ?

  5. #5
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    Quote Originally Posted by uxbod View Post
    Is this only happening for one user; and when they connect via the Zimbra proxy ? What do they have set for the preferred version in the users account preferences ?
    Client Type Advanced AjAX is selected in the users preferences

  6. #6
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    If this is only happening to one user have you tried completely clearing the clients browser cache ?

  7. #7
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    Code:
    su - zimbra
    zmprov ga user@domain zimbraMailHost
    Does that point to the correct server? Also check
    Code:
    su - zimbra
    zmprov user@domain zimbraPrefClientType
    does that indeed show as advanced ?

  8. #8
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    It shows the proper mail host and the clientpref is Advanced.

    the link helped and solved my issue
    http://www.zimbra.com/forums/adminis...d-session.html
    Last edited by Lewisvee; 10-12-2009 at 12:28 AM.

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