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Thread: zmconvertd will not start, fails to initialize

  1. #1
    Join Date
    May 2006
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    Question zmconvertd will not start, fails to initialize

    Hey, hi, all,

    Hope youre all healthy, wealthy, wise.

    I can issue a start command just fine for Zimbra & all will start except zmconvertd. I have grepped all the logs I can think of (unless I'm missing something) and this is basically the best info' I can come up with. A web search for this or fragments of this doesn't yield much, so I was hoping to post here & get some advice. Thanks in advance for that. I just upgraded from v.6.0.1 to v.6.0.2 & this issue existed then too.

    ------------
    [zimbra@zermatt ~]$ tail -n 99 log/convertd.log.2009-11-03
    [Mon Nov 02 17:35:28 2009] [info] mod_convert: init html=/opt/zimbra/keyview/ExportSDK/bin htmlcfg=/opt/zimbra/keyview/ExportSDK/ini/nofrills.ini text=/opt/zimbra/keyview/FilterSDK/bin tmp=/tmp/convert
    [Mon Nov 02 17:35:28 2009] [alert] mod_convert: init failed: Export SDK initialization failed
    Configuration Failed
    [Mon Nov 02 18:35:35 2009] [info] mod_convert: init html=/opt/zimbra/keyview/ExportSDK/bin htmlcfg=/opt/zimbra/keyview/ExportSDK/ini/nofrills.ini text=/opt/zimbra/keyview/FilterSDK/bin tmp=/tmp/convert
    [Mon Nov 02 18:35:36 2009] [alert] mod_convert: init failed: Export SDK initialization failed
    Configuration Failed
    -------------
    Thanks very much.

    Peace. Love. Linux.

    Jason Sjobeck
    xmpp:jason@sjobeck.com
    *Asterisk Consultant To The Stars *

  2. #2
    Join Date
    May 2009
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    Default Same issue solved

    I had a similar problem, running on Ubuntu 8.04. I found the following in log/convertd.log:
    Code:
    mod_convert: init failed: libstdc++.so.5: cannot open shared object file: No such file or directory
    I was not able to find it using apt-get. I manually installed it using the following instructions modified from this page:
    Code:
    cd /tmp
    wget -c http://lug.mtu.edu/ubuntu/pool/main/g/gcc-3.3/libstdc++5_3.3.6-10_i386.deb
    dpkg -x libstdc++5_3.3.6-13ubuntu2_i386.deb libstdc++5
    sudo cp libstdc++5/usr/lib/libstdc++.so.5.0.7 /usr/lib
    cd /usr/lib
    sudo ln -s libstdc++.so.5.0.7 libstdc++.so.5
    Last edited by northwood; 11-16-2009 at 08:40 AM.

  3. #3
    Join Date
    Sep 2008
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    Stockholm, Sweden
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    Default

    apt-get install libstdc++5 solves it

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