I've been tasked in creating a procedure for our users to comply with an e-mail retention/purge policy. I know that by COS, I can specify "E-mail message lifetime", and that will take care of the server-side "purging" policy. However, I have yet to find a user-friendly way to download and later search through e-mail messages when using the web client. The Zimlets allowing you to download a single or group of messages works OK, but not great for retrieval, especially if you use it often. Outlook has "personal folders" which is great, but we rely solely on the web client for access. Zimbra has the "import/export" feature, but that is very difficult to use in the way I'm being requested. Any ideas out there?