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Thread: [SOLVED] User locked out

  1. #1
    Join Date
    Sep 2007
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    Hoquiam,Wa,USA
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    Default [SOLVED] User locked out

    Hello,
    Wouldn't you know it the one account to experience a user lockout would be mine. Anyway for what ever reason my account keeps getting locked out. I can login with no problem and then suddenly It says I've timed out after 20 minutes. My time out period is set for 120 minutes. Then when I try to login again it won't let me. When I go in and check the admin gui it says I'm locked. I'm running 6.03 FOSS and I'm not sure which log file I need to be looking at to identify the problem. Could someone please let me know what I need to do to resolve this issue?
    Chris Priamos
    Olympic Global Technologies
    http://www.olympicglobal.com

  2. #2
    Join Date
    Jan 2008
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    658
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    Default

    You should be able to do:

    Code:
    tail -f /opt/zimbra/log/audit.log | grep user@domain.com
    Then you can watch login attempts to your account.

    I would guess that there's a mail client somewhere that's constantly trying to login and failing which causes Zimbra to lock your account.

    You could also try disabling the failed login lockout for your account from the Admin Console. It's under the advanced tab for your user. I'd definitely turn it back on, but it might be helpful in troubleshooting to know if that's actually the problem.

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