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Thread: user mail is blocked.

  1. #1
    Join Date
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    Exclamation user mail is blocked.



    i send mail with attachments.

    but this mail is Blocked INFECTED.



    and i received a mail.

    VIRUS ALERT

    Our content checker found
    virus: Encrypted.Zip

    in an email to you from unknown sender:
    ?@[xxx.xxx.xxx.xxx]
    claiming to be: <a@test.com>

    Content type: Virus
    Our internal reference code for your message is 30273-08/j3E3bpFUDwlM

    First upstream SMTP client IP address: [xxx.xxx.xxx.xxx] unknown According to a 'Received:' trace, the message originated at: [xxx.xxx.xxx.xxx],
    test unknown [xxx.xxx.xxx.xxx]

    Return-Path: <a@test.com>
    X-Mailer: Microsoft Office Outlook 12
    Message-ID: <D4681094394B40FCA701F9E9C28BF71A@test>
    Subject: =?iso-2022-jp?B?GyRCRzxJSkoqQXdJVSRON28bKEJfMjAwOS8xMi8xNC0zL zM=?=
    The message has been quarantined as: virus-j3E3bpFUDwlM

    Please contact your system administrator for details.



    this attachments is not virus.

    Pls how to solve.
    Thks.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    You must contact the Administrator of the system that rejected it and see why it was rejected. You can also check the file here: Virus File Scanner
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    Join Date
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    Default

    this attachments is not virus,it's my program file.


    i find one method.
    modify clamd.conf

    ArchiveBlockEncrypted no.

    tomorrow test ag.

  4. #4
    Join Date
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    Default

    test is successful.

    btw
    i think mail with attachments filter,
    how can i disable Blocked INFECTED ?
    or send warn mail with orign attachments ,don't discard.

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