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Thread: javax.naming.CommunicationExceptions thrown, intermittent performance issues.

  1. #1
    Join Date
    Aug 2008
    Rep Power

    Default javax.naming.CommunicationExceptions thrown, intermittent performance issues.

    Hi all,

    We have recently migrated to a larger single-server configuration to support increasing load. The new server is a dual-proc Xeon 2.53Ghz device with 12GB RAM running Ubuntu 8.04 Server. While we were at it, we also bumped up from 6.0.1 to 6.0.3. Generally the server runs very well and supports several dozen simultaneous users with aplomb, but a couple of times per day the load average climbs to 10+ and the server becomes temporarily unresponsive. It typically recovers before underlying protocols timeout, but it is quite noticeable when it occurs. In investigating the issue we have followed the guidelines for tuning, increasing the innodb buffer space to 40% of total RAM and reducing the JVM heap to 20% of total RAM. Unfortunately while these measures seem to improve the "sunny day performance", the problem is still occurring with the same severity. When the problem occurs it is primarily Java processes monopolizing CPU time with little or no iowait. Sometimes the stats process is running, other times it is not. I haven't yet found anything going on in zimbra.log or mailbox.log which seems to correlate but I have found that we frequently see errors like this:

    zmmtaconfig: Skipping getAllReverseProxyURLs ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException 
    zmmtaconfig: gacf ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException 
    zmmtaconfig: Skipping getAllMtaAuthURLs ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException 
    zmmtaconfig: Sleeping...Key lookup failed.
    These occur several times per minute day in and day out. In researching these messages it would appear they are frequently associated with services failing to start, but in my case everything starts happily and the condition of things looks good:

    $ zmcontrol status
    	antispam                Running
    	antivirus               Running
    	convertd                Running
    	ldap                    Running
    	logger                  Running
    	mailbox                 Running
    	mta                     Running
    	snmp                    Running
    	spell                   Running
    	stats                   Running
    $ ldap status
    slapd running pid: 18976
    Full disclosure:

    * My /etc/hosts file may have been malformed at the times the dummy install and upgrade were run. Presently it looks like this:

    Code:	localhost.localdomain		localhost		zimbra	
    # The following lines are desirable for IPv6 capable hosts
    ::1     ip6-localhost ip6-loopback
    fe00::0 ip6-localnet
    ff00::0 ip6-mcastprefix
    ff02::1 ip6-allnodes
    ff02::2 ip6-allrouters
    ff02::3 ip6-allhosts
    * DNS and IP assignments remained static through the transition.

    * Architecture was the same on both machines (hence dummy install).

    Obviously I'm just looking for advice on how to isolate and resolve. Thanks in advance for any pointers.

  2. #2
    Join Date
    Feb 2009
    Rep Power


    Hi Citizen,
    how could you solve this issue?
    Thanks for any advice.

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