So i just found out that my users's away messages aren't going out-
here's what the logs say when my user gets an email:
2006-06-30 17:32:57,812 INFO [LmtpServer-1] [email@example.com;] mailbox - outofoffice not sent (not direct) mid=7240 firstname.lastname@example.org' email@example.com'
as you can see, i have 3 main email servers. They are all fed email by a team of 3 email gateways. The email gateways run postfix, each with a clustered mysql backend. All outgoing email is sent thru these gateways, and all inbound and crossbound (mail from mail01 to mail03..) goes thru these gateways.