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Thread: spam/junk

  1. #1
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    Default spam/junk

    lately i am facing that some of my mails am not able to receive them through pop, I checked my imap access found that the mails are moved to junk folder.
    can you please to disable this spam/junk feature or how can i tell the server not to move these to junk.
    these mails are generated from mail server system reporting DB status to all admins in our company.
    RHEL5 / Release 5.0.2_GA_1975.RHEL5_64_20080130223104 RHEL5_64 FOSS edition

    any help.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    When you see a mail in the Junk folder you should highlight the message(s) and hit the Not Junk button, you may need to do that several times but it should then remember them as not-spam. I'd suggest you also search the forums (or read the Admin Guide) when you have a question like this, it's been asked and answered many times.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    how can i make that from the server level not from client, I should be able to make them as not sap/junk from the server how?

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by madunix View Post
    how can i make that from the server level not from client, I should be able to make them as not sap/junk from the server how?
    Did you search the forums for the answer to that question? Try looking for the word 'whitelist'.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    am checking the admin guid the forum ... didnt find what shall i do to mark all my internal mail domain not be spam/junk

    i want all my *@my_domain to be excluded from this filter
    i found the following
    need to add them into /opt/zimbra/conf/amavisd.conf.in at the end of the file above 1;. Y
    su - zimbra
    zmamavisdctl stop ; zmamavisdctl start

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Search the forums or wiki for the word 'whitelist'.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
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    whitelist_from *@myinternaldomain.com
    to /opt/zimbra/conf/salocal.cf.in
    and
    [zimbra@mail bin]$ zmamavisdctl restart
    Killing amavisd with pid 3838 done.
    Started amavisd: pid 4897

    with no success still junk

  8. #8
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    Improving Anti-spam system - Zimbra :: Wiki
    whitelist. so easy.
    or
    u maybe select your mail and click junk.
    YOUR zcs server spam trainning every night. u may modify training time by crontab.

  9. #9
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    done, checked crontab and added white list and black list to file

  10. #10
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    I've always used /opt/zimbra/conf/spamassassin/local.cf as the place to make those changes, rather than the file you mention; however, as I understand it either should work. I don't know why your whitelist is not being parsed properly. However, we'd know a lot more if you would post a header (at least the X-Spam portion of the header) from a message that is being misclassified. Then we could see exactly what is causing your message to be marked as junk in the first place.
    Cheers,

    Dan

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