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Thread: Seems OK, but isn't

  1. #1
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    Default Seems OK, but isn't

    My opensource zimbra server seems to work fine, but it doesn't.
    I can send email from zimbra mailbox (OE or webmail), but recipient doesn't receive any email.
    When I want send email to zimbra mailbox, a send but I don't receive any "MAILERDEAMON return".
    All service works.
    This is fresh instalation.
    Help please

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Do you see any errors in the log files, are there any messages in the deferred queue (look in the Admin UI)?

    Which operating system is this? Please update your forum profile with the output of the following (do not post it in this thread):

    Code:
    zmcontrol -v
    Please run the following on the Zimbra server and post the output here:

    Code:
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain.com mx
    dig yourdomain.com any
    host `hostname` <-- use that exact command with backticks not single quotes
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    [zimbra@mail ~]$ zmcontrol -v

    Release 6.0.4_GA_2038.RHEL5_64_20091214192925 CentOS5_64 FOSS edition.

    Code:
    [zimbra@mail ~]$ cat /etc/hosts
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1               localhost.localdomain localhost
    192.168.0.198           mail.domain.com mail

    Code:
    [zimbra@mail etc]$ cat /etc/resolv.conf
    search domain.com
    nameserver 192.168.0.198
    nameserver 194.204.159.1
    [
    Code:
    zimbra@mail etc]$ dig domain.com
    
    ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_4.1 <<>> domain.com
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 22507
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2
    
    ;; QUESTION SECTION:
    ;domain.com.                  IN      A
    
    ;; ANSWER SECTION:
    domain.com.           10800   IN      A       195.116.28.160
    
    ;; AUTHORITY SECTION:
    domain.com.           150886  IN      NS      dns.nano.pl.
    domain.com.           150886  IN      NS      dns2.nano.pl.
    
    ;; ADDITIONAL SECTION:
    dns.nano.pl.            447     IN      A       195.78.66.3
    dns2.nano.pl.           10754   IN      A       195.78.67.3
    
    ;; Query time: 7 msec
    ;; SERVER: 194.204.159.1#53(194.204.159.1)
    ;; WHEN: Thu Jan 21 18:33:17 2010
    ;; MSG SIZE  rcvd: 122
    Code:
    [zimbra@mail etc]$ dig domain.com mx
    ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_4.1 <<>> domain.com mx
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 10386
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;domain.com.                  IN      MX
    
    ;; ANSWER SECTION:
    domain.com.           10800   IN      MX      10 mail.domain.com.
    
    ;; Query time: 9 msec
    ;; SERVER: 194.204.159.1#53(194.204.159.1)
    ;; WHEN: Thu Jan 21 18:33:22 2010
    ;; MSG SIZE  rcvd: 51
    Code:
    [zimbra@mail etc]$ dig sospzmot.com any
    ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_4.1 <<>> domain.com any
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 52166
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 7, AUTHORITY: 2, ADDITIONAL: 2
    
    ;; QUESTION SECTION:
    ;domain.com.                  IN      ANY
    
    ;; ANSWER SECTION:
    domain.com.           10800   IN      SOA     dns.nano.pl. admin.active24.pl. 2010011801 10800 3600 604800 3600
    domain.com.           10800   IN      TXT     "Active24 PL"
    domain.com.           10800   IN      TXT     "v=spf1 +mx -all"
    domain.com.           10800   IN      A       x.x.x.1x
    domain.com.           10800   IN      MX      10 mail.domain.com.
    domain.com.           10800   IN      NS      dns2.nano.pl.
    domain.com.           10800   IN      NS      dns.nano.pl.
    
    ;; AUTHORITY SECTION:
    domain.com.           10800   IN      NS      dns.nano.pl.
    domain.com.           10800   IN      NS      dns2.nano.pl.
    
    ;; ADDITIONAL SECTION:
    dns.nano.pl.            9101    IN      A       195.78.66.3
    dns2.nano.pl.           9101    IN      A       195.78.67.3
    
    ;; Query time: 12 msec
    ;; SERVER: 194.204.159.1#53(194.204.159.1)
    ;; WHEN: Thu Jan 21 18:33:26 2010
    ;; MSG SIZE  rcvd: 274
    Code:
    [zimbra@mail etc]$ host mail.domain.com
    mail.domain.com has address xx.xxx.xxx.xxx
    Last edited by phoenix; 01-21-2010 at 11:48 PM.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by Grzesiek5753065 View Post
    [zimbra@mail ~]$ zmcontrol -v

    Release 6.0.4_GA_2038.RHEL5_64_20091214192925 CentOS5_64 FOSS edition.
    Please update your forum profile with that information otherwise we have to keep asking you which version of Zimbra is installed.

    You would appear to have no DNS A records for 'mail.domain.com', you need one i.e.:

    Code:
    mail.domain.com. 7200 IN A 192.168.0.198
    You also need to remove the second DNS server from your resolv.conf, you only need the one that's on 192.168.0.198.

    Also, what were the answers to my other questions I asked you at the beginning of my previous post?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
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    ZCS 6.0 - open source
    I don't think that is DNS problem, because Zimbra wokr fine by few hours.
    But I will remove second DNS

  6. #6
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    He asked you to check for errors from log files and to see in adminconsole if there are deferred messages.

    If your sended messages ends to deferred queque with error message indicating that can't find host, then its prob dns-issue.

    What kind of connection you have, if you have regular non-corporation DSL there are great chances that you need to setup smarthost for sending mail.

  7. #7
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    Problem not solved....:-(

  8. #8
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    Where are Zimbra error logs?
    Connection - DSL delivered by Fiber Cable

    Maybe the reason is my OS - CentOS, not dedicated RHEL??
    But CentOS is very similar to RHEL.
    Maybe i'll try on Fedora?

  9. #9
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    Logs can be founded from /opt/zimbra/log/, like Phoenix linked to logs wiki page.

    By possible cause of problems in connection i meant that most of ISP's filter mailserver out (spamming reasons) in connections sold usually for home usage. In that case there needs to be set smarthost to your mailserver.

    It's true that CentOS package isn't provided by zimbra, but i really don't know if there is differences big enough. There might be same kind of differences between fedora and rhel also, but i really doubt that its either of them.
    If problem is in your OS then in most propable its caused by security enchantments like SELinux (HowTos/SELinux - CentOS Wiki), but never used centos so don't know if its on by default. If that's case you need to create rules allowing zimbra to work and send mail....

    If you want to use OS where zimbra provides packages i recordmend you to try out ubuntu (or debian).

  10. #10
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    But which Ubuntu? Server or Desktop?
    And why Ubuntu?
    Last edited by Grzesiek5753065; 01-22-2010 at 02:07 AM.

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