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Thread: Server stats not showing and Status data is stale

  1. #11
    Join Date
    Jan 2010
    Location
    Milan, Italy
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    5

    Default news to the problem

    i've seen after several tests and checks that i can see graph of disk usage but not for the zimbra related features such as AV/AS message count and message volume.
    the message the system return me is:
    Message: system failure: java.lang.ArrayIndexOutOfBoundsException: 10 Error code: service.FAILURE Method: GetLoggerStatsRequest Details:soap:Receiver
    moreover i've checked that i receive without any problem all datas of message count with the nightly mail.
    any suggestion?
    Thanx

  2. #12
    Join Date
    Apr 2008
    Location
    Maryland
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    Default

    Well, the memory increase did not actually fix the problem for me. After next restart, it wen tback to having problems.

    All servers show X in server status when system is working normally and server stats give error - Message: system failure: Unable to read logger stats Error code: service.FAILURE Method: GetLoggerStatsRequest Details:soap:Receiver

    Oh well. I know they changed the logging/stats stuff significantly in version 6.x. No sure what else to do. It's just an anoinance at this point.

    -tom

  3. #13
    Join Date
    Apr 2008
    Location
    Maryland
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    Default

    Have you seen thsi post - http://www.zimbra.com/forums/install...working-6.html

    Seems to have resolved things for me.

    -tom

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