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Thread: to: header has disappeared

  1. #1
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    Default to: header has disappeared

    I have a user on a zcs 6.0.2 who cannot see the "to:" field information in the default reading pane view of the web client. In on other words, the subject is there, the sender is (usually, but not always, I think) there, and the word "To:" is there, but the actual recipient address of the "to:" field is absent. If the message's source is viewed, the "to:" information can be seen. If the message is opened in it's own window, the "to:" information can be seen.

    Other users on the same installation do not seem to be experiencing this symptom.

    I've tried already re-indexing the mailbox, which was the first time I've ever done that. I am not sure it really did anything as it appeared as if the re-index finished almost immediately and the status seemed to indicate that 0 messages were indexed. In any event, this attempt didn't change any thing for the user.

    Ideas?

    TIA.

  2. #2
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    Default

    {.....bump.....}

  3. #3
    Join Date
    Aug 2008
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    Default

    It's possible you might have a cached CSS problem on that browser.

    Has that user tried logging in on another seat?

    Try Ctrl-Reload, which reloads everything, ignoring cached data.
    Jay R. Ashworth - ZCS 6.0.9CE/CentOS5 - St Pete FL US - Music - Blog - Photography - IANAL - IAAMA
    Try to Ask Questions The Smart Way -- you'll get better answers.

    Put your product and version in your profile/signature - All opinions strictly my own, even though I have an employer these days.
    If you [SOLVE] something, please tell everyone how for the archives
    And, please... read what people write, and answer the questions they asked, not the ones they didn't.

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