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Thread: mail postfix/postqueue[20397]: fatal: Queue report unavailable - mail system is down

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  1. #1
    Join Date
    Jan 2010
    Location
    Birmingham, England
    Posts
    8
    Rep Power
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    Default mail postfix/postqueue[20397]: fatal: Queue report unavailable - mail system is down

    Up until this morning the server was sending and receiving mails. The log file has the following error mail postfix/postqueue[20397]: fatal: Queue report unavailable - mail system is down, however this was here when the mail was working.

    I have tried to repair the permissions and an output of zmcontrol status:

    zimbra@mail:/root$ zmcontrol status
    Host mail.lordswoodgirls.school
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Running
    mta Running
    snmp Running
    spell Running
    stats Running

    Code:
    2010-03-09 09:40:05,363 INFO  [btpool0-10://mail.lordswoodgirls.co.uk/service/soap/SendMsgRequest] [name=l.gordo$
    com.zimbra.cs.mailbox.MailServiceException: try again: Unable to connect to the MTA
    ExceptionId:btpool0-10://mail.lordswoodgirls.co.uk/service/soap/SendMsgRequest:1268127605363:5a7e8dac7534b80b
    Code:mail.TRY_AGAIN
            at com.zimbra.cs.mailbox.MailServiceException.TRY_AGAIN(MailServiceException.java:475)
            at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:490)
            at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:308)
            at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:265)
            at com.zimbra.cs.service.mail.SendMsg.doSendMessage(SendMsg.java:189)
            at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:150)
            at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:419)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:273)
            at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:291)
            at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:212)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
            at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:181)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
            at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
            at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)
            at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79)
            at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
            at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
            at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)
            at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
            at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)
            at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
            at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
            at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
            at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:418)
            at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
            at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.Server.handle(Server.java:326)
            at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:543)
            at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:939)
            at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:755)
            at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
            at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405)
            at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:409)
            at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
    Caused by: java.net.ConnectException: Connection refused
            at java.net.PlainSocketImpl.socketConnect(Native Method)
            at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
           at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
            at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
            at java.net.Socket.connect(Socket.java:525)
            at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:265)
            at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:227)
            at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1511)
            at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:453)
            at javax.mail.Service.connect(Service.java:291)
            at javax.mail.Service.connect(Service.java:172)
            at javax.mail.Service.connect(Service.java:121)
            at com.zimbra.cs.mailbox.MailSender.sendMessageToHost(MailSender.java:751)
            at com.zimbra.cs.mailbox.MailSender.sendMessage(MailSender.java:672)
            at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:415)
            ... 39 more
    Does anyone have any ideas?
    Last edited by vortex566; 03-09-2010 at 01:48 AM.

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