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Thread: [SOLVED] mailbox crashing

  1. #1
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    Default [SOLVED] mailbox crashing

    I'm having a weird problem in one of our servers.

    First things first:

    [zimbra@zimbra ~]$ zmcontrol -v


    Release 5.0.18_GA_3011.RHEL5_20090707164432 CentOS5 FOSS edition


    [zimbra@zimbra ~]$ cat /etc/redhat-release
    CentOS release 5.3 (Final)


    The server ran fine for months, then a couple of days ago zmmailbox started crashing for no aparent reason. first twice a day, then 4-5 times a day.

    Users call because they can't read their email and after checking with "zmcontrol status" I see that "zmmailboxdctl is not runing". If I restart it, everything goes fine until it crashes again.

    I checked the logs and I saw this when it crashed for the last time:

    Mar 9 16:15:33 zimbra postfix/lmtp[20687]: 2FE363DC016: to=<someuser@example.com>, relay=zimbra.example.com[172.16.8.61]:7025, delay=101377, delays=101376/0.02/0.09/0.6, dsn=4.0.0, status=deferred (host zimbra.example.com[172.16.8.61] said: 451 4.0.0 Temporary message delivery failure try again (in reply to end of DATA command))
    Mar 9 16:15:33 zimbra zmmailboxdmgr[534]: manager woke up from wait on mailboxd/JVM with pid 11964
    Mar 9 16:15:33 zimbra zmmailboxdmgr[534]: mailboxd/JVM exited twice in 54 seconds (tolerance=60)

    after that all the LMTP transactions failed with "dsn=4.4.2, status=deferred"


    any pointers/ideas on what can be wrong will be greatly apreciated


    Fer

  2. #2
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    Default

    Check /opt/zimbra/log/mailbox.log for any error messages as well.

  3. #3
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    Default

    just a quick update: I found out the reason. there was a big email delivered to too many recipients which caused the process to freeze.

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