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Thread: Best Business Practices - When a female user changes last name.

  1. #1
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    Default Best Business Practices - When a female user changes last name.

    So still relatively new to Zimbra when it comes to smaller things.

    So heres the issue.
    Have a female user - just got married changed her name. Yippie. How do other offices handle the mailbox when it comes to the new name.

    Heres an example
    Testuser1 - old name
    testuser 2 - new name

    Was thinking well I create the ldap account and just rename testuser1@blah to testuser2@blah. Well I get a ton of access denied's in the logs.

    Curious to know how other sites might handle this. Process's?

  2. #2
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    Are you using the Nee name in the address ? eg lady.smith@domain.com is now lady.jones@domain.com.

  3. #3
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    Default

    I was actually able to make the mailbox rename work. It was kind of picky. I had to set the ldap password after the changes were made.

  4. #4
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    I would change the name then add an alias for there old email address in case any email comes in from her old name.

  5. #5
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    i second Xeon
    djones@domain.com marries and is now dsmith@domain.com

    create dsmith@domain.com and create alias in the new account for djones@domain.com and allow a few months for customers to update
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