Results 1 to 2 of 2

Thread: Zimbra blocking valid email

  1. #1
    Join Date
    Jan 2008
    Rep Power

    Default Zimbra blocking valid email

    ZCS 6.0.4

    I have a Zimbra user trying to send a Power Point attachment (*.ppt extension) to internal users. Zimbra is blocking it with the message below. It is not a virus. Any suggestion on how to stop this from being blocked?

    Also, I sent the attachment from my Zimbra account to hotmail and yahoo and it never not showed up in either account; nor did it bounce.


    ----- Forwarded Message -----
    From: "Content-filter at" <>
    Sent: Wednesday, March 24, 2010 11:31:16 AM
    Subject: VIRUS (Encrypted.Zip) in mail TO YOU from <>


    Our content checker found
    virus: Encrypted.Zip

    in an email to you from probably faked sender:
    claiming to be: <>

    Content type: Virus
    Our internal reference code for your message is 15045-14/KNl7x0CtNNff

    First upstream SMTP client IP address: [] unknown
    According to a 'Received:' trace, the message apparently originated at:
    [], unknown []

    Return-Path: <>
    From: Ed Small <>
    X-Mailer: Zimbra 6.0.4_GA_2038.RHEL5_64 (ZimbraWebClient - SAF3
    Subject: Fwd: Board Discussion
    The message has been quarantined as: virus-KNl7x0CtNNff

    Please contact your system administrator for details.

  2. #2
    Join Date
    Jul 2007
    Rep Power


    Under global settings, AS/AV tab, uncheck to block encrypted archives.

Similar Threads

  1. [SOLVED] Important Mta Issue!!!!!!!!
    By borngunners in forum Migration
    Replies: 2
    Last Post: 01-05-2010, 05:44 AM
  2. [SOLVED] Zimbra logwatch.
    By nishith in forum Administrators
    Replies: 5
    Last Post: 06-10-2009, 04:42 PM
  3. /tmp filling
    By Nutz in forum Administrators
    Replies: 8
    Last Post: 02-22-2008, 01:00 AM
  4. Unable to start tomcat
    By chanck in forum Administrators
    Replies: 11
    Last Post: 06-11-2006, 12:58 AM
  5. Mail logs
    By Rick Baker in forum Installation
    Replies: 8
    Last Post: 01-17-2006, 03:33 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts