I would like to set up an account for the reception desk.
We have work shifts for that position.
So I thought to create reception and then share mail folders to the work shifters.
It would have been nice because I could see who sent emails ( as zimbra writes on sender "On Behalf Of: user@zimbradomain") so I can know who at the time was at the desk.
But this solution does not seem to fit because I can't share some folders (like Trash). Is there a way to share a whole account or at least all email folders (including trash, junk, drafts) or is there a different way to delegate?