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Thread: getting mails in spam or junk folder

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  1. #1
    Join Date
    Sep 2009
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    Unhappy getting mails in spam or junk folder

    Dear All,

    I have a distribution list of all users in my mail server named "bulk". Although it is working fine with some id but getting mails in junk or spam when mail is sent through a particular id.
    I mean to say that if i send mail to bulk@example.com through example@example.com then all users get this mail to their junk or spam folder , but when the same mail is send through other mail id ex corporate@example.com, mail goes to the inbox properly.

    Pls help me........

    Regards
    Yogesh

  2. #2
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    Default

    Unless we see the headers from one of the emails that have gone into the Junk folder then it is very difficult to work out what is happening.

  3. #3
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    Default

    sub: Bulk e-mail for Revision of CDA Rate w.e.f.01.01.10 dtd.29/03/10

    Body

    Letter no.2007/Corporate/HRD/Circuler/DA Date: 29/03/10


    To
    All the Employees,

    (scan file attached).

    Sub mentioned : "Revision rates of Dearness Allowance on CDA pattern w.e.f. 01.01.2010"

    Please Note: above letter are also so shown on notice board of Corporate Employee portal.

    JGM/HRD

  4. #4
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    Default

    No we need to see the actual headers. Right click on one of the emails and select "Show Original" then paste into the thread the headers.

  5. #5
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    Default

    Return-Path: example@example.com
    Received: from mx.example.com (LHLO mx.example.com) (192.168.1.210) by
    mx.example.com with LMTP; Mon, 29 Mar 2010 17:22:04 +0530 (IST)
    Received: from localhost (localhost.localdomain [127.0.0.1])
    by mx.example.com (Postfix) with ESMTP id CBD1E402078;
    Mon, 29 Mar 2010 17:21:14 +0530 (IST)
    X-Virus-Scanned: amavisd-new at example.com
    X-Spam-Flag: YES
    X-Spam-Score: 7.913
    X-Spam-Level: *******
    X-Spam-Status: Yes, score=7.913 tagged_above=-10 required=6.6
    tests=[AWL=0.252, BAYES_50=0.001, DNS_FROM_OPENWHOIS=1.13,
    FH_DATE_PAST_20XX=3.188, HTML_IMAGE_ONLY_12=2.46, HTML_MESSAGE=0.001,
    RDNS_NONE=0.1, SHORT_HELO_AND_INLINE_IMAGE=0.781]
    autolearn=unavailable
    Received: from mx.example.com ([127.0.0.1])
    by localhost (mx.example.com [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id N5i-QdFZIeJS; Mon, 29 Mar 2010 17:21:14 +0530 (IST)
    Received: from mx.example.com (mx.example.com [192.168.1.210])
    by mx.example.com (Postfix) with ESMTP id 00EB740006B
    for <bulk@example.com>; Mon, 29 Mar 2010 17:21:05 +0530 (IST)
    Date: Mon, 29 Mar 2010 17:21:04 +0530 (IST)
    From: "example Ltd." <example@example.com>
    Message-ID: <33258159.248421269863464835.JavaMail.root@mx.exam ple.com>
    In-Reply-To: <31046156.222751269839344439.JavaMail.root@mx.exam ple.com>
    Subject: Bulk e-mail for Revision of CDA Rate w.e.f.01.01.10 dtd.29/03/10
    MIME-Version: 1.0
    Content-Type: multipart/mixed;
    boundary="----=_Part_7250_32176121.1269863464833"
    X-Originating-IP: [192.168.0.25]
    X-Mailer: Zimbra 6.0.0_GA_1802.RHEL5 (ZimbraWebClient - FF3.0 (Win)/6.0.0_GA_1802.RHEL5)
    To: undisclosed-recipients:;

    ------=_Part_7250_32176121.1269863464833
    Content-Type: multipart/alternative;
    boundary="----=_Part_7251_20845826.1269863464833"

    ------=_Part_7251_20845826.1269863464833
    Content-Type: text/plain; charset=utf-8
    Content-Transfer-Encoding: 7bit



    Letter no.2007/Corporate/HRD/Circuler/DA Date: 29/03/10


    To
    All the Employees

    (scan file attached).

    Sub mentioned : "Revision rates of Dearness Allowance on CDA pattern w.e.f. 01.01.2010"

    Please Note: above letter are also so shown on notice board of Corporate Employee portal.



    JGM/HRD






    ------=_Part_7251_20845826.1269863464833
    Content-Type: multipart/related;
    boundary="----=_Part_7252_13987151.1269863464833"

    ------=_Part_7252_13987151.1269863464833
    Content-Type: text/html; charset=utf-8
    Content-Transfer-Encoding: quoted-printable

    <html><head><style type=3D'text/css'>p { margin: 0; }</style></head><body><=
    div style=3D'font-family: Times New Roman; font-size: 12pt; color: #000000'=
    ><span></span><br><div style=3D"font-family: Times New Roman; font-size: 12=
    pt; color: rgb(0, 0, 0);"><span></span>Letter no.2007/Corporate/HRD/Circuler/DA=
    &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n bsp;&nbsp;&nbsp;&nbsp;&nb=
    sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp ;&nbsp;&nbsp;&nbsp;&nbsp;=
    &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n bsp;&nbsp;&nbsp;&nbsp;&nb=
    sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp ;&nbsp;&nbsp;&nbsp;&nbsp;=
    &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp ; Date: 29/03/10<br><br><br>=
    To<br>All the Employees<br><br>(scan file attached).<br><br>Sub ment=
    ioned : "Revision rates of Dearness Allowance on CDA pattern w.e.f. 01.01.2=
    010"<br><br>Please Note: above letter are also so shown on notice board of =
    Corporate Employee portal.<br><br><br>&nbsp; <br>JGM/HRD<br><br><span><img src=
    =3D"cidWT107" style=3D"width: 141px; height: 35px;" width=3D"202" height=
    =3D"100"><br><br></span><br><br></div></div></body></html>
    ------=_Part_7252_13987151.1269863464833
    Content-Type: image/jpeg; name=1234.jpg
    Content-Transfer-Encoding: base64
    Content-Disposition: attachment; filename=1234.jpg
    Content-ID: <DWT107>

    /9j/4AAQSkZJRgABAgAAZABkAAD/7AARRHVja3kAAQAEAAAAZAAA/+4ADkFkb2JlAGTAAAAAAf/b
    AIQAAQEBAQEBAQEBAQEBAQEBAQEBAQEBAQEBAQEBAQEBAQEBAQ EBAQEBAQEBAQICAgICAgICAgIC
    AwMDAwMDAwMDAwEBAQEBAQECAQECAgIBAgIDAwMDAwMDAwMDAw MDAwMDAwMDAwMDAwMDAwMDAwMD
    AwMDAwMDAwMDAwMDAwMDAwMD/8AAEQgAZAHCAwERAAIRAQMRAf/EAMoAAAICAQUBAQAAAAAAAAAA
    AAAKCQsIAgMEBgcFAQEBAAICAwEBAAAAAAAAAAAAAAMEAQIFBw gJBhAAAAUCBAMEBgYFCAgGAwEA
    AQIDBAUGBwAREgghEwkxIhQKQTIjFRYXUWFCMxgZcYGhJieR0V JiJCV4GvCxwZI0tSg5coJDRDY3
    Y1Q1KREAAQIEAwYDBQUGBQQCAwAAARECACExA0ESBFFhIjIFBn GBE5GhsUIH8MFSIwjRYnKCMxTx
    kqJDc+GyFRbSJOI0Nv/aAAwDAQACEQMRAD8Af2MYS5ZenPCEaNY/V+3+fCEGsfq/b/PhCNIqiH0f

  6. #6
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    Default

    You need to update your SpamAssassin rules :- http://www.zimbra.com/forums/adminis...-1-2010-a.html

  7. #7
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    Default

    You're also getting hit with the openwhois bug, mentioned recently on this forum. Easiest solution is to upgrade zimbra to 6.x or 5.0.23.

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