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Thread: Problems with gal auto completion

  1. #1
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    74
    Rep Power
    8

    Default Problems with gal auto completion

    Sometimes it happens when a user is creating a new mail and uses auto completion that the user don't get all results. The user gets no error message but in the log you can see this:

    Code:
    2010-03-30 15:59:33,164 WARN  [btpool0-37556://zimbra.[customer].de/service/soap/AutoCompleteRequest] [name=ksimon@[customer].de;aname=admin@zimbra.[customer].de;m
    id=155;ip=212.8.197.50;ua=ZimbraWebClient - FF3.0 (Linux)/6.0.5_GA_2213.UBUNTU8_64;] gal - search on GalSync account failed for c5d0bd45-f252-472f-b15a-bd3940d4d4bc
    com.zimbra.cs.index.queryparser.ParseException: Encountered "AND" at line 1, column 17.
    Was expecting one of:
        <NOT_TOKEN> ...
        "(" ...
        "+" ...
        "-" ...
        <QUOTED_TOK> ...
        <TEXT_TOK> ...
        "content:" ...
        "subject:" ...
        "msgid:" ...
        "envto:" ...
        "envfrom:" ...
        "contact:" ...
        "to:" ...
        "from:" ...
        "cc:" ...
        "tofrom:" ...
        "tocc:" ...
        "fromcc:" ...
        "tofromcc:" ...
        "in:" ...
        "under:" ...
        "inid:" ...
        "underid:" ...
        "has:" ...
        "filename:" ...
        "type:" ...
        "attachment:" ...
        "is:" ...
        "date:" ...
        "day:" ...
        "week:" ...
        "month:" ...
        "year:" ...
        "after:" ...
        "before:" ...
        "size:" ...
        <BIGGER> ...
        "smaller:" ...
        "tag:" ...
        "message:" ...
        "my:" ...
        "modseq:" ...
        "conv:" ...
        "conv-count:" ...
        "conv-minm:" ...
        "conv-maxm:" ...
        "conv-start:" ...
        "conv-end:" ...
        "appt-start:" ...
        "appt-end:" ...
        "author:" ...
        "title:" ...
        "keywords:" ...
        "company:" ...
        "metadata:" ...
        "item:" ...
        <FIELD> ...
        
            at com.zimbra.cs.index.queryparser.ZimbraQueryParser.generateParseException(ZimbraQueryParser.java:1324)
            at com.zimbra.cs.index.queryparser.ZimbraQueryParser.jj_consume_token(ZimbraQueryParser.java:1257)
            at com.zimbra.cs.index.queryparser.ZimbraQueryParser.Clause(ZimbraQueryParser.java:1042)
            at com.zimbra.cs.index.queryparser.ZimbraQueryParser.Query(ZimbraQueryParser.java:1128)
            at com.zimbra.cs.index.queryparser.ZimbraQueryParser.DoParse(ZimbraQueryParser.java:1139)
            at com.zimbra.cs.index.queryparser.ZimbraQueryParser.Parse(ZimbraQueryParser.java:308)
            at com.zimbra.cs.index.ZimbraQuery.<init>(ZimbraQuery.java:2422)
            at com.zimbra.cs.index.MailboxIndex.search(MailboxIndex.java:154)
            at com.zimbra.cs.mailbox.IndexHelper.search(IndexHelper.java:117)
            at com.zimbra.cs.mailbox.Mailbox.search(Mailbox.java:3450)
            at com.zimbra.cs.gal.GalSearchControl.doLocalGalAccountSearch(GalSearchControl.java:239)
            at com.zimbra.cs.gal.GalSearchControl.accountSearch(GalSearchControl.java:212)
            at com.zimbra.cs.gal.GalSearchControl.autocomplete(GalSearchControl.java:77)
            at com.zimbra.cs.mailbox.ContactAutoComplete.queryGal(ContactAutoComplete.java:254)
            at com.zimbra.cs.mailbox.ContactAutoComplete.query(ContactAutoComplete.java:225)
            at com.zimbra.cs.service.mail.AutoComplete.query(AutoComplete.java:75)
            at com.zimbra.cs.service.mail.AutoComplete.handle(AutoComplete.java:44)
            at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:419)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:273)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:157)
            at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:291)
            at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:212)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
            at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:181)
           at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
            at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
            at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)
            at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79)
            at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
            at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
            at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)
            at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
            at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)
            at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
            at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
            at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
            at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:418)
            at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
            at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.Server.handle(Server.java:326)
            at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:543)
            at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:939)
            at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:755)
            at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
            at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405)
            at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:409)
            at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
    c5d0bd45-f252-472f-b15a-bd3940d4d4bc is the ZimbraId of the gal-sync Account

    When this happend the user won't see the right results until he re-login or flushes the cache.

    I could reconstruct this behaviour. For example when I type a single 's' and wait for auto completion this error often occurs. Then it wouldn't show me users like "Schmidt, Melanie". But when I relogin and type a little faster 'sch' it shows me the expected results.

    Any ideas?


    Release 6.0.5_GA_2213.UBUNTU8_64 UBUNTU8_64 NETWORK edition

  2. #2
    Join Date
    Apr 2010
    Location
    Vigo - Spain
    Posts
    1
    Rep Power
    5

    Default Gal auto completion error

    Same problem here.

  3. #3
    Join Date
    Nov 2008
    Posts
    32
    Rep Power
    7

    Default

    There is a bug that was reported
    Bug 45886

    Not sure if this is the same issue as you. You may want to report it just incase.

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