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Thread: "mail from" header encoding issue (=?ANSI_X3.4-1968?B?Pz8/?=) ?

  1. #1
    Join Date
    May 2008
    Rep Power

    Default "mail from" header encoding issue (=?ANSI_X3.4-1968?B?Pz8/?=) ?

    Dear All,

    one of ZCS 6 NE customers use iPhone as mail client to send emails, everything looks fine, except this. When they send email via iPhone mail client, the sender address(From: ) will be encoded in wrong charset so that when the recipient receives the email, if opened by webclient, it would just show three question marks ??? in From: field. and if opened in Outlook Express, the From: field willl read like : =?ANSI_X3.4-1968?B?Pz8/?=

    Please check my attached screenshot for details.

    Checking the mail header, it's shown as:
    From: =?ANSI_X3.4-1968?B?Pz8/?= <>

    when we create this account, we enter the Chinese character as its "displayName", and we suspect this is caused while ZCS uses the wrong encoding : =?ANSI_X3.4-1968?B?Pz8/?= to encode the Chinese displayName.

    Does anyone see similiar issue and any idea how to solve this issue?
    B.T.W, [ Default Charset for mail composing and parsing ] in COS setting has been set to UTF-8.

    Attached Images Attached Images
    Last edited by tiger2000; 04-07-2010 at 03:24 AM.

  2. #2
    Join Date
    Dec 2009
    Rep Power


    Hi, I have te same issue.

    Only with emails written from an iPhone.

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