hi,

i am facing a problem in zimbra, genuine mails are going to junk folder. i dnt know why. i have given the headers also. can any one please help me to solve this problem.

X-Virus-Scanned: amavisd-new at
X-Spam-Flag: YES
X-Spam-Score: 8.697
X-Spam-Level: ********
X-Spam-Status: Yes, score=8.697 tagged_above=-10 required=6 tests=[AWL=-2.895,
BAYES_50=0.001, DEAR_SOMETHING=1.605, DNS_FROM_OPENWHOIS=1.13,
FH_DATE_PAST_20XX=3.188, HTML_MESSAGE=0.001, HTTP_ESCAPED_HOST=0.134,
MIME_QP_LONG_LINE=1.396, RCVD_IN_BL_SPAMCOP_NET=1.96, RDNS_NONE=0.1,
SUBJ_ALL_CAPS=2.077]


X-Virus-Scanned: amavisd-new at
X-Spam-Flag: YES
X-Spam-Score: 7.316
X-Spam-Level: *******
X-Spam-Status: Yes, score=7.316 tagged_above=-10 required=6 tests=[AWL=-0.568,
BAYES_50=0.001, DNS_FROM_OPENWHOIS=1.13, FH_DATE_PAST_20XX=3.188,
HTML_FONT_SIZE_LARGE=0.001, HTML_MESSAGE=0.001,
MIME_QP_LONG_LINE=1.396, RCVD_NUMERIC_HELO=2.067, RDNS_NONE=0.1]



X-Virus-Scanned: amavisd-new at
X-Spam-Flag: YES
X-Spam-Score: 6.884
X-Spam-Level: ******
X-Spam-Status: Yes, score=6.884 tagged_above=-10 required=6.6
tests=[AWL=1.683, BAYES_50=0.001, DNS_FROM_OPENWHOIS=1.13,
FH_DATE_PAST_20XX=3.188, HTML_MESSAGE=0.001, RDNS_NONE=0.1,
SHORT_HELO_AND_INLINE_IMAGE=0.781]