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Thread: Problem opening messages/attachments in new window since 6.0.6 update

  1. #1
    Join Date
    Apr 2008
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    New Paltz, NY
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    Default Problem opening messages/attachments in new window since 6.0.6 update

    Hello all,

    I've opened a support ticket regarding this - but I wanted to see if anyone else was experiencing the same problem (and if so found a work around).

    Since our 6.0.5 to 6.0.6 update this weekend, many of our users are having problems opening attachments (specifically messages forwarded as attachments from other systems). The new window opens but hangs at 'loading', as shown in the screenshot below. The same thing happens for some people when they try to open any message in a new window (I had to have people uncheck 'double click opens message in new window' in their settings as a workaround).



    Any suggestions or workarounds that anyone can provide would be very much appreciated.

  2. #2
    Join Date
    Apr 2008
    Location
    New Paltz, NY
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    Default

    Looks like there's a bug filed for this (with a temporary work around of disabling the email zimlet):
    Bug 45852 – Unable to open some attached messages

  3. #3
    Join Date
    Jan 2007
    Location
    Minnesota
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    Default

    You can try applying the one-line fix intended for 6.0.7.

    http://www.zimbra.com/forums/install...tml#post179411

    Clients will probably need to restart their browsers to get the updated email.js.

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