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Thread: can't send attachment

  1. #1
    Join Date
    Nov 2008
    Rep Power

    Default can't send attachment

    Hello to all.

    We can not send attachments (if these are very small yes)

    If the attachment is sent from the webmail, it gives a network error... from outlook gives us a MAPI error.

    The problem is that Outlook users when they send an attachment, this does not leave the outbox but gets the customer up to 10 times

    mailbox.log give us tons of this errors:

    com.zimbra.cs.mailbox.MailServiceException: try again: message send already in progress: 2964125
    at com.zimbra.cs.mailbox.MailServiceException.TRY_AGA IN(
    at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:142)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:288)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:167)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:269)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:148)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se
    at org.mortbay.jetty.handler.ContextHandler.handle(Co
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(
    at org.mortbay.jetty.handler.HandlerCollection.handle (
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha
    at org.mortbay.jetty.Server.handle(
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt
    at org.mortbay.jetty.HttpConnection$ ntent(
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec
    at org.mortbay.thread.BoundedThreadPool$ n(

    AND this too:

    2010-04-20 16:48:13,247 INFO [Timer-3] [] FileUploadServlet - Removed 8 expired file uploads; 85 pending file uploads


  2. #2
    Join Date
    Nov 2008
    Rep Power


    logs from outlook:

    19-04-2010 16:09:39.001 [2388]: *118* HTTP body:
    <soap:Envelope xmlns:soap=""><soap:Header><context xmlns="urn:zimbra"><userAgent name="ZimbraConnectorForOutlook" version="5.0.3300.23"/><nonotify/><noqualify/><authToken>0_903a2f66b6d003be730a148a10f9256fb843ef41_69643d33363a65373364303462612d326438352d346563392d396433342d3764366665336632616266353b6578703d31333a313237313835393133343833323b747970653d363a7a696d6272613b</authToken><nosession/></context></soap:Header><soap:Body><SendMsgRequest xmlns="urn:zimbraMail" noSave="1" needCalendarSentByFixup="1" suid="305349375"><m aid="6b9866a1-77b7-459e-b683-0a71eaf8e0fc:e3eb76e7-d431-49e0-83e9-894f3e6d92c0"/></SendMsgRequest></soap:Body></soap:Envelope>
    19-04-2010 16:09:39.001 [2388]: *118* <<<<-------- HTTP stream End (Request) ----------------------------------------------->>>>
    19-04-2010 16:09:39.001 [2388]: *118* <<<<-------- HTTP stream Start (Response) ----------------------------------------------->>>>
    19-04-2010 16:09:39.001 [2388]: *118* DEBUG: in Zimbra::Rpc::Connection::ReadResponseFully - content-length in http response header: 531
    19-04-2010 16:09:39.001 [2388]: *118* HTTP Headers:
    19-04-2010 16:09:39.001 [2388]: HTTP/1.1 500 Internal Server Error
    Outlook users do not get the typical error resubmit.

    Or do not receive any error, or get a MAPI error and the email stays in the outbox trying once again to be sent, the curious thing is that it reaches the recipient email (every time it try to send it)


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