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Thread: Error on shared mailbox

  1. #1
    Join Date
    May 2010
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    Default Error on shared mailbox

    Hi Everyone,

    I've created a shared mailbox and gave right to some users on this mailbox using :

    sudo -u zimbra /opt/zimbra/bin/zmmailbox -z -m sharedMailbox@domain mfg / account account@domain rwixd
    sudo -u zimbra /opt/zimbra/bin/zmmailbox -z -m account@domain cm /nameSharedMailbox sharedMailbox@domain /

    The problem is :
    - user do see this shared mailbox but sometimes they just can't access the emails. When they click on "Inbox", no mail appears, only "no reasults found"

    What bothers me is that I do see the numer of email unread but can't access it.

    I've checked the logs but nothing appears here.

    Did anyone already had the problem ?

    Thanks
    Sophie

  2. #2
    Join Date
    Nov 2006
    Location
    UK
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    Default

    Welcome to the forums

    Please check /opt/zimbra/log/mailbox.log when a user experiences that problem and report any errors.

  3. #3
    Join Date
    May 2010
    Posts
    2
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    Default

    Hi
    there is no error in the mailbox.log.

    Sophie

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