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Thread: internal domain mails going into junk

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  1. #1
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    Default internal domain mails going into junk

    Hello Friends,

    Before few months I had same problem like internal domain mails were going into junk and I had upgraded the version from FOSS 5.0.18 to FOSS 6.0.3 and it was resolved but again I am facing the same problem.Below is the mail header of one of my mail:

    Return-Path: user@mydomain.com
    Received: from mail.mydomain.com (LHLO mail.mydomain.com)
    (172.16.10.18) by mail.mydomain.com with LMTP; Thu, 13 May 2010
    06:03:11 +0530 (IST)
    Received: from localhost (localhost [127.0.0.1])
    by mail.mydomain.com (Postfix) with ESMTP id DB1166D47F9
    for <user1@ mydomain.com>; Thu, 13 May 2010 06:03:11 +0530 (IST)
    X-Virus-Scanned: amavisd-new at mydomain.com
    X-Spam-Flag: YES
    X-Spam-Score: 8.995
    X-Spam-Level: ********
    X-Spam-Status: Yes, score=8.995 tagged_above=-10 required=6.6
    tests=[AWL=-2.035, BAYES_80=2, DNS_FROM_OPENWHOIS=1.13,
    FH_DATE_PAST_20XX=3.188, RCVD_IN_BL_SPAMCOP_NET=1.96,
    RCVD_IN_SORBS_WEB=0.619, RCVD_IN_XBL=3.033, RDNS_NONE=0.1,
    DSPAM:Innocent=-1.000] autolearn=spam
    Received: from mail.mydomain.com ([127.0.0.1])
    by localhost (mail.mydomain.com [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id SSYhvWP5jT2s; Thu, 13 May 2010 06:03:07 +0530 (IST)
    Received: from mail.mydomain.com (mail.mydomain.com [172.16.10.18])
    by mail.mydomain.com (Postfix) with ESMTP id 40FA16D4062
    for <user1@mydomain.com>; Thu, 13 May 2010 06:03:07 +0530 (IST)
    Date: Thu, 13 May 2010 06:03:07 +0530 (IST)
    From: user <user@mydomain.com>
    To: user1 <user1@mydomain.com>
    Message-ID: <26073913.7517.1273710787176.JavaMail.root@mail.my domain.com>
    Subject: SUN Virtual
    MIME-Version: 1.0
    Content-Type: text/plain; charset=utf-8
    Content-Transfer-Encoding: 7bit
    X-Originating-IP: [xxx.xxx.xxx.xxx]
    X-Mailer: Zimbra 6.0.3_GA_1915.SuSEES10 (ZimbraWebClient - IE8 (Win)/6.0.3_GA_1915.SuSEES10)

    Pls let me know if more informations are needed.

    Thanks

  2. #2
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    Default

    This has been covered many times recently on the forums. Please perform a search for :-

    DNS_FROM_OPENWHOIS
    FH_DATE_PAST_20XX

    And a hint is to check the sticky threads under the Administrators section

  3. #3
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by breejesh View Post
    Hello Friends,

    Before few months I had same problem like internal domain mails were going into junk and I had upgraded the version from FOSS 5.0.18 to FOSS 6.0.3 and it was resolved but again I am facing the same problem.Below is the mail header of one of my mail:

    Return-Path: user@mydomain.com
    Received: from mail.mydomain.com (LHLO mail.mydomain.com)
    (172.16.10.18) by mail.mydomain.com with LMTP; Thu, 13 May 2010
    06:03:11 +0530 (IST)
    Received: from localhost (localhost [127.0.0.1])
    by mail.mydomain.com (Postfix) with ESMTP id DB1166D47F9
    for <user1@ mydomain.com>; Thu, 13 May 2010 06:03:11 +0530 (IST)
    X-Virus-Scanned: amavisd-new at mydomain.com
    X-Spam-Flag: YES
    X-Spam-Score: 8.995
    X-Spam-Level: ********
    X-Spam-Status: Yes, score=8.995 tagged_above=-10 required=6.6
    tests=[AWL=-2.035, BAYES_80=2, DNS_FROM_OPENWHOIS=1.13,
    FH_DATE_PAST_20XX=3.188, RCVD_IN_BL_SPAMCOP_NET=1.96,
    RCVD_IN_SORBS_WEB=0.619, RCVD_IN_XBL=3.033, RDNS_NONE=0.1,
    DSPAM:Innocent=-1.000] autolearn=spam
    Received: from mail.mydomain.com ([127.0.0.1])
    by localhost (mail.mydomain.com [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id SSYhvWP5jT2s; Thu, 13 May 2010 06:03:07 +0530 (IST)
    Received: from mail.mydomain.com (mail.mydomain.com [172.16.10.18])
    by mail.mydomain.com (Postfix) with ESMTP id 40FA16D4062
    for <user1@mydomain.com>; Thu, 13 May 2010 06:03:07 +0530 (IST)
    Date: Thu, 13 May 2010 06:03:07 +0530 (IST)
    From: user <user@mydomain.com>
    To: user1 <user1@mydomain.com>
    Message-ID: <26073913.7517.1273710787176.JavaMail.root@mail.my domain.com>
    Subject: SUN Virtual
    MIME-Version: 1.0
    Content-Type: text/plain; charset=utf-8
    Content-Transfer-Encoding: 7bit
    X-Originating-IP: [xxx.xxx.xxx.xxx]
    X-Mailer: Zimbra 6.0.3_GA_1915.SuSEES10 (ZimbraWebClient - IE8 (Win)/6.0.3_GA_1915.SuSEES10)

    Pls let me know if more informations are needed.

    Thanks
    Search the forums for the items highlighed in red, for the item highlighted in blue - that is because the IP of the sender is on an RBL and needs fixing.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
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    Yes, the RBLed IP needs fixing, but also see Bug 44384 - Bypass SA for emails sent from internal ZWC users (or provide a way to score them) and the forum threads linked from there.
    Last edited by ewilen; 05-24-2010 at 01:13 PM.

  5. #5
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    Default

    Did you mean to say that my ip address has been blacklisted.

  6. #6
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    Yes, the machine accessing the Zimbra Web Client is using an IP address that's in the SpamCop, SORBS, and XBL blacklists. So, that's kind of bad, and your ISP should do something about it--like identify who's sending spam from that address.

    It's not really your fault, though, unless you've got an infected machine. And since you've authenticated to Zimbra over the web interface, it kind of doesn't makes sense for Zimbra to think you're a spammer no matter what the RBLs say. Thus bug 44384 proposes modifying how Zimbra uses SA for emails that originate on the same server via the web interface.

  7. #7
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    Then I should ask my isp to delisted me from blacklist. right?

  8. #8
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    Not exactly. Your isp doesn't manage the blacklist. They need to find out why your IP address is on the blacklist, take measures to keep spam from coming from that IP, and then either wait for the listing to expire, or request delisting by the blacklist authority. I'd suggest you visit the following URLs for more info:

    SpamCop.net - Blocking List ( bl.spamcop.net )
    http://www.spamhaus.org/faq/answers....Spamhaus%20XBL
    SORBS - Listing and Delisting Overview

  9. #9
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    interestingly, i see you suffer from the same issue i have - RDNS_NONE for internal mail! I have PTR records in place for the host, these hosts resolve both forward and reverse - there are also the correct hosts file entries.... i dont get it :/

    Ive resorted to scoring it low as well, 0.1, when in reality id like to score it higher...

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