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Thread: mail.NO_SUCH_ITEM (Constant reminder of non-existant calendar-item

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  1. #1
    Join Date
    Mar 2009
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    Oslo, Norway
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    Default mail.NO_SUCH_ITEM (Constant reminder of non-existant calendar-item

    An element (An ivitation sent by an external user) in my colleagues Calendar is impossible to delete, due to the fact that it does not exist. (Even though it shows up in his Calendar. -But when we want to view it (or delete it) through the reminder, or click on the calendar-element, we get the following error message:
    Code:
    Element "72053" finnes ikke.
    #(Element "72053" does not exist) 
    method:	GetMsgRequest
    msg:	no such item: 72053
    code:	mail.NO_SUCH_ITEM
    detail:	soap:Sender
    trace:	btpool0-79://mail.server.com/service/soap/GetMsgRequest:1274270660045:2175379101ce4287
    request:	
    
    Body: {
      GetMsgRequest: {
        _jsns: "urn:zimbraMail",
        m: {
          html: 1,
          id: "72053-72052",
          max: 100000
         }
       }
     },
    Header: {
      context: {
        _jsns: "urn:zimbra",
        account: {
          _content: "colleague@company.com",
          by: "name"
         },
        authToken: "(removed)",
        notify: {
          seq: 3
         },
        session: {
          _content: 14203,
          id: 14203
         },
        userAgent: {
          name: "ZimbraWebClient - FF3.0 (Win)",
          version: "6.0.5_GA_2213.UBUNTU8"
         }
       }
     }
    I have tried to run zmprov rim, and I have tried to run repair on the database, with no luck. I have also done a search through his .msg-files, without finding the missing item.

    Since this appointment is set with a reminder, it is extremely annoying for my colleague.

    My question is: How do I delete something that is not there, but still shows up in my colleagues web-client?

    Thanks upfront for any help.
    Last edited by primaxx; 05-19-2010 at 05:23 AM.

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