I'm getting a fair few complaints from users that when they click on TO in new message, all that comes up are blank boxes.

They're expecting a full list of contacts which could then be filtered to a more precise view using search.

I can do the search on . thing (which is weird but ok :/ ) on the GAL and see all the contacts but searching on . in contacts results in a blank box?

Is something wrong or is this the expected behaviour? and if the latter ARGH! is there a workaround for users to see a full list of their contacts in the to box?