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Thread: [SOLVED] user name problem ??

  1. #1
    Join Date
    May 2009
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    Default [SOLVED] user name problem ??

    hello,
    I stumbled upon a small issue, and I would appreciate some help.
    few days ago I created over 6000 user accounts. Upon longing with one of those accounts, message box pop out with following message :

    msg: Network error has occurred
    code: CSFE_SVC_ERROR
    status: HTTP response status 403


    After I close this message everything works except documents. When I click Documents tab I receive the following error:

    HTTP ERROR 403
    problem accessing /service/home/232T45/08@server.my.domain.com/Notebook
    reason: permission denied: you do not have sufficient permissions
    Powered by: jetty


    I belive that this problem emerged because i used " / " character in user name. user name is " 232T45/08" in previous error message.

    Question: Is usage of " / " character in user name the thing that causes the problems and errors??
    If yes, how can I fix this?
    I'am running zimbra 6.0.6 on centos 5.4

    Thank you for your effort, regards
    Nebojsa

  2. #2
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    Default

    I would imagine a '/' is classed as a delimiter and not RFC compliant. I would recommend deleting that user and perhaps using a _ instead.

  3. #3
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    Default

    Thanks uxbod,
    Changing " / " into " . " or " _ " solved the problem. No error mesage and documents are working as they should.
    Still, I have more than 6000 users with " / ". Is there any way to bypass this issue withouth renaming accounts??

    Regs, Nebojsa

  4. #4
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    No I do not believe so as they need to conform to RFC standards. You may wish to file a RFE for account name standards to be checking at the point of creation.

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