I help with two Zimbra installations, one NE edition and one open source edition (for two different companies). The NE is great with the backup system, but the OS version seems to be a bit complex when it comes to making backup scripts and such. With that said:
The open source Zimbra box had a hard drive failure. The backup schema was just simply "copy the entire /opt/zimbra directory" to another drive. We thought that would be enough to recover data in the event of a failure. But we seem to be wrong, very wrong.
Is there any kind of procedure written to recover a system like this? Here's what I have tried, and they all have failed:
1. Install the same OS and the same version of Zimbra on a box, then shutdown services, rename the zimbra dir. to something else, copy the /opt/zimbra directory from the backup, do the zmfixperms thing, and reboot. Zimbra gets all kinds of errors and doesn't start properly.
2. Install the same OS, copy the /opt/zimbra dir. from the backup into the proper place, then run an install.sh to "upgrade" the installation to get it working again. Also fails miserably.
Any help on this would be great. We currently have a semi-workaround, we are just using a new install of Zimbra on a new box and we re-setup the accounts so incoming mail will at least come in. But it would be nice to restore our people's faith in Zimbra by recovering their old mailboxes.
Thank you, and we're using Zimbra Open Source Edition 6.0.4