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Thread: [SOLVED] ZCS Import Wizard - Unexpected Error

  1. #1
    Join Date
    May 2010
    Rep Power

    Default [SOLVED] ZCS Import Wizard - Unexpected Error

    Just started with Zimbra (reseller) and have the desktop working and it is in synch with the Zimbra online account. Now I am trying to import my Outlook 2007 pst file into Zimbra.

    I get as far in the wizard as this.............
    I have provided the PST Filename, ticked import into account,
    accepted the default admin port 7071, and ticked 'use secure connection'.

    It then goes away for a short while and returns with the error

    "Application Exception", Unexpected error. According to the documentation it is supposed to then ask which items to import, Calendar entries, email etc.

    I would appreciate any assistance on this.

  2. #2
    Join Date
    Apr 2009
    Rep Power


    Hi Richard,

    Try again, this time after you browse and provide the PST file to use, un-select the box "Import into Account"

    The credentials you provide in the previous step (hostname, port, ssl, username & password) will be enough to push the selected PST into that Zimbra account.

    Also watch out for importing large (10MB+) emails/attachments you will need to modify windows regedit to allow for that; after backing up regedit of course.

    Feel free to take a look at the walk-through I use for this.
    Importing a PST into Zimbra | DataSync University


  3. #3
    Join Date
    May 2010
    Rep Power

    Default That's it working now

    Many thanks for pointing me in the right direction. Your linked artile is very useful too as it mentions switching off the 10MB limit. Cheers!

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