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Thread: can't send an email :(

  1. #1
    Join Date
    May 2006
    Posts
    23
    Rep Power
    9

    Default can't send an email :(

    Hi

    I have a open source version installed on a test server. It's a 3.1.4.GA migrated to a v4.

    Migration worked fine. Everything worked.
    But since yesterday, I get this each time I try to send an email :

    Code:
    msg - system failure: indexMessage caught IOException
    com.zimbra.cs.service.ServiceException: system failure: indexMessage caught IOException
    	at com.zimbra.cs.service.ServiceException.FAILURE(ServiceException.java:174)
    	at com.zimbra.cs.index.Indexer.indexMessage(Indexer.java:161)
    	at com.zimbra.cs.mailbox.Message.reindex(Message.java:439)
    	at com.zimbra.cs.mailbox.Mailbox.endTransaction(Mailbox.java:4303)
    	at com.zimbra.cs.mailbox.Mailbox.addMessageInternal(Mailbox.java:3262)
    	at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.java:3042)
    	at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.java:3014)
    	at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:183)
    	at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:119)
    	at com.zimbra.cs.operation.SendMsgOperation.callback(SendMsgOperation.java:73)
    	at com.zimbra.cs.operation.Operation.schedule(Operation.java:190)
    	at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:109)
    	at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:261)
    	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:162)
    	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:84)
    	at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:223)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
    	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:173)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
    	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
    	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
    	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
    	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
    	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
    	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
    	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
    	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
    	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
    	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
    	at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
    	at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
    	at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
    	at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
    	at java.lang.Thread.run(Thread.java:595)
    Caused by: java.io.IOException: Could not create index /opt/zimbra/index/0/3/index/0 (directory already exists)
    	at com.zimbra.cs.index.MailboxIndex.openIndexWriter(MailboxIndex.java:906)
    	at com.zimbra.cs.index.MailboxIndex.addDocument(MailboxIndex.java:349)
    	at com.zimbra.cs.index.Indexer.addDocument(Indexer.java:354)
    	at com.zimbra.cs.index.Indexer.addDocument(Indexer.java:324)
    	at com.zimbra.cs.index.Indexer.indexMessage(Indexer.java:156)
    	... 32 more
    Caused by: java.io.FileNotFoundException: /opt/zimbra/index/0/3/index/0/segments (Permission denied)
    	at java.io.RandomAccessFile.open(Native Method)
    	at java.io.RandomAccessFile.<init>(RandomAccessFile.java:212)
    	at org.apache.lucene.store.FSInputStream$Descriptor.<init>(FSDirectory.java:376)
    	at org.apache.lucene.store.FSInputStream.<init>(FSDirectory.java:405)
    	at org.apache.lucene.store.FSDirectory.openFile(FSDirectory.java:268)
    	at org.apache.lucene.index.SegmentInfos.read(SegmentInfos.java:40)
    	at org.apache.lucene.index.IndexWriter$1.doBody(IndexWriter.java:233)
    	at org.apache.lucene.store.Lock$With.run(Lock.java:109)
    	at org.apache.lucene.index.IndexWriter.<init>(IndexWriter.java:228)
    	at org.apache.lucene.index.IndexWriter.<init>(IndexWriter.java:173)
    	at com.zimbra.cs.index.MailboxIndex.openIndexWriter(MailboxIndex.java:887)
    	... 36 more
    
    code - service.FAILURE
    method - ZmCsfeCommand.prototype.invoke
    detail - soap:Receiver
    anyone has an idea ?

    (/opt/zimbra/index/0/3/index/0/segments (Permission denied))

  2. #2
    Join Date
    Aug 2006
    Location
    Somerset, UK
    Posts
    22
    Rep Power
    9

    Default

    Is there any messages in /var/log/zimbra.log ?

    What are permissions of that directory and the parent?

    David

  3. #3
    Join Date
    May 2006
    Posts
    23
    Rep Power
    9

    Default

    I just follow the reindex method seen on an other post and It worked.

    sorry for posting too fast.

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