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Thread: Unreadable attachments

  1. #1
    Join Date
    Mar 2006
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    Default Unreadable attachments

    I have a user that is receiving attachments from a large global shipping company that are unreadable. My attempts at resolving the issue with them are really going nowhere. I know the problem is happening because their payment processing system is undergoing some sort of conversion process in which an email is created and a text attachment is made.

    Here is what is produced by Zimbra if you click on the Attachment or try to use any of the attachment options like Download/Briefcase etc...

    HTTP ERROR 500

    Problem accessing /service/home/~/Remit.txt. Reason:

    Unknown encoding: 8bits

    Powered by Jetty://

    I am able to use other client software to access the mailbox and open the attachment, but the web interface flips out.
    Last edited by tgx; 06-28-2010 at 12:43 PM.

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