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Thread: email account messed up, forwarding too

  1. #1
    Join Date
    Jan 2007
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    Fort Lauderdale, FL
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    Default email account messed up, forwarding too

    I have a Zimbra server, which honestly I think is all screwed up. Is there any diagnostics I can run on all the accounts?

    Anyway, I have a user with a few domains. One business, one personal etc. They moved their personal domain to another service, now their account is screwed up.

    Scenario:

    1) userA@domain1.com - aliases userB@domain2.com
    2) domain1.com migrates to a new server and dns
    3) I change userA to userB as the main account
    4) remove domain1.com from zimbra
    5) setup forwarding of mail from userB@domain2.com to external new userA account
    6) email sent to userB@domain2.com is being forwarded to userA, but also bouncing a message back to sender stating that userB@domain2.com could not be delivered.

    So something is corrupt in the zimbra db for the user, or the domains, or something?

    I appreciate any thoughts.

  2. #2
    Join Date
    Jan 2008
    Posts
    658
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    Default

    One thing to check would be to see if there's any properties left over for the original domain. Something like:

    Code:
    zmprov ga user@domain2.com | grep domain1.com
    Of course, you'll get properties for forwarding, but there might be something else there that shouldn't be.

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