A few of my users are not able to send outbound email attachments. The attachments are .tar .jar, etc.. common filenames..

the convertord log shows this:
[root@webmail ~]# cat /tmp/hs_err_pid32268.log
#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# SIGSEGV (0xb) at pc=0x00000000, pid=32268, tid=2992667568
#
# Java VM: Java HotSpot(TM) Client VM (1.5.0_06-b05 mixed mode, sharing)
# Problematic frame:
# C 0x00000000
#

--------------- T H R E A D ---------------

Current thread (0x0809b5d8): JavaThread "Finalizer" daemon [_thread_in_native, id=32308]

siginfo:si_signo=11, si_errno=0, si_code=1, si_addr=0x00000000

Registers:
EAX=0x00000000, EBX=0xb157a0ec, ECX=0x0850ea08, EDX=0x08529490
ESP=0xb26069f4, EBP=0xb2606a20, ESI=0x8cda7510, EDI=0x0809b5d8
EIP=0x00000000, CR2=0x00000000, EFLAGS=0x00010296

Top of Stack: (sp=0xb26069f4)
0xb26069f4: b1566737 00000000 0809bbcc 00000008
0xb2606a04: b15665dc b2606a64 08529490 08529490
0xb2606a14: 00000000 b2606a54 8cda7518 b2606a54
0xb2606a24: b28e142b 0809b698 b2606a6c 08529490
0xb2606a34: 00000000 b2606a38 8cda7510 b2606a6c
0xb2606a44: 8cda9550 00000000 8cda7518 b2606a64
0xb2606a54: b2606a8c b28dba7b 00000000 b28df589
0xb2606a64: 08529490 00000000 7e0834e0 b2606a70

Instructions: (pc=0x00000000)
0xfffffff0:

Stack: [0xb2587000,0xb2608000), sp=0xb26069f4, free space=510k
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j com.verity.api.filter.Filter.closeFilter(J)V+0
j com.verity.api.filter.Filter.finalize()V+14
v ~StubRoutines::call_stub
j java.lang.ref.Finalizer.invokeFinalizeMethod(Ljava/lang/ObjectV+0
j java.lang.ref.Finalizer.runFinalizer()V+45
j java.lang.ref.Finalizer.access$100(Ljava/lang/ref/FinalizerV+1
j java.lang.ref.Finalizer$FinalizerThread.run()V+11
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x08529a50 JavaThread "Convertd-3" [_thread_blocked, id=32349]
0x08531c30 JavaThread "Convertd-2" [_thread_blocked, id=32348]
0x08526f30 JavaThread "TcpWatchdog-1" daemon [_thread_blocked, id=32347]
0x0853a1d0 JavaThread "Convertd-1" [_thread_blocked, id=32346]
0x0805cb00 JavaThread "DestroyJavaVM" [_thread_blocked, id=32268]
0x0853aa78 JavaThread "Convertd" [_thread_in_native, id=32345]
0x08538580 JavaThread "Thread-0" daemon [_thread_blocked, id=32343]
0x080a3950 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=32318]
0x080a2448 JavaThread "CompilerThread0" daemon [_thread_blocked, id=32317]
0x080a1458 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=32316]
=>0x0809b5d8 JavaThread "Finalizer" daemon [_thread_in_native, id=32308]
0x08099700 JavaThread "Reference Handler" daemon [_thread_blocked, id=32307]

Other Threads:
0x08096b68 VMThread [id=32306]
0x080be730 WatcherThread [id=32319]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 576K, used 358K [0x7cc50000, 0x7ccf0000, 0x7e000000)
eden space 512K, 57% used [0x7cc50000, 0x7cc99ae0, 0x7ccd0000)
from space 64K, 100% used [0x7cce0000, 0x7ccf0000, 0x7ccf0000)
to space 64K, 0% used [0x7ccd0000, 0x7ccd0000, 0x7cce0000)
tenured generation total 1408K, used 531K [0x7e000000, 0x7e160000, 0x8cc50000)
the space 1408K, 37% used [0x7e000000, 0x7e084ed0, 0x7e085000, 0x7e160000)
compacting perm gen total 8192K, used 1388K [0x8cc50000, 0x8d450000, 0x90c50000)
the space 8192K, 16% used [0x8cc50000, 0x8cdab060, 0x8cdab200, 0x8d450000)
ro space 8192K, 68% used [0x90c50000, 0x911cc408, 0x911cc600, 0x91450000)
rw space 12288K, 48% used [0x91450000, 0x91a13a30, 0x91a13c00, 0x92050000)

Dynamic libraries:
0039b000-003b0000 r-xp 00000000 09:00 1201913 /lib/ld-2.3.4.so
003b0000-003b1000 r-xp 00015000 09:00 1201913 /lib/ld-2.3.4.so
003b1000-003b2000 rwxp 00016000 09:00 1201913 /lib/ld-2.3.4.so
003b4000-004d8000 r-xp 00000000 09:00 1201914 /lib/tls/libc-2.3.4.so
004d8000-004d9000 r-xp 00124000 09:00 1201914 /lib/tls/libc-2.3.4.so
004d9000-004dc000 rwxp 00125000 09:00 1201914 /lib/tls/libc-2.3.4.so
004dc000-004de000 rwxp 004dc000 00:00 0
004e0000-004e2000 r-xp 00000000 09:00 1201917 /lib/libdl-2.3.4.so
004e2000-004e4000 rwxp 00001000 09:00 1201917 /lib/libdl-2.3.4.so
004e6000-00507000 r-xp 00000000 09:00 1201922 /lib/tls/libm-2.3.4.so
00507000-00509000 rwxp 00020000 09:00 1201922 /lib/tls/libm-2.3.4.so
00572000-00584000 r-xp 00000000 09:00 1200756 /lib/libnsl-2.3.4.so
00584000-00586000 rwxp 00011000 09:00 1200756 /lib/libnsl-2.3.4.so
00586000-00588000 rwxp 00586000 00:00 0
00725000-00733000 r-xp 00000000 09:00 1201924 /lib/tls/libpthread-2.3.4.so
00733000-00735000 rwxp 0000d000 09:00 1201924 /lib/tls/libpthread-2.3.4.so
00735000-00737000 rwxp 00735000 00:00 0
08048000-08057000 r-xp 00000000 09:02 8962214 /opt/zimbra/jdk1.5.0_06/bin/java
08057000-08059000 rwxp 0000e000 09:02 8962214 /opt/zimbra/jdk1.5.0_06/bin/java
08059000-08563000 rwxp 08059000 00:00 0
7cc50000-7ccf0000 rwxp 7cc50000 00:00 0
7ccf0000-7e000000 rwxp 7ccf0000 00:00 0
7e000000-7e160000 rwxp 7e000000 00:00 0
7e160000-8cc50000 rwxp 7e160000 00:00 0
8cc50000-8d450000 rwxp 8cc50000 00:00 0
8d450000-90c50000 rwxp 8d450000 00:00 0
90c50000-911cd000 r-xs 00001000 09:02 8964130 /opt/zimbra/jdk1.5.0_06/jre/lib/i386/client/classes.jsa
911cd000-91450000 rwxp 911cd000 00:00 0
91450000-91a14000 rwxp 0057e000 09:02 8964130 /opt/zimbra/jdk1.5.0_06/jre/lib/i386/client/classes.jsa
91a14000-92050000 rwxp 91a14000 00:00 0
92050000-9211f000 rwxp 00b42000 09:02 8964130 /opt/zimbra/jdk1.5.0_06/jre/lib/i386/client/classes.jsa
9211f000-92450000 rwxp 9211f000 00:00 0
92450000-92454000 r-xs 00c11000 09:02 8964130 /opt/zimbra/jdk1.5.0_06/jre/lib/i386/client/classes.jsa
92454000-92850000 rwxp 92454000 00:00 0
b145d000-b1460000 --xp b145d000 00:00 0
b1460000-b14de000 rwxp b1460000 00:00 0
b14de000-b14e1000 --xp b14de000 00:00 0
b14e1000-b155f000 rwxp b14e1000 00:00 0
b155f000-b157a000 r-xp 00000000 09:02 8964792 /opt/zimbra/lib/jars/libKeyViewFilter.so
b157a000-b157b000 rwxp 0001b000 09:02 8964792 /opt/zimbra/lib/jars/libKeyViewFilter.so
b157b000-b157e000 --xp b157b000 00:00 0
b157e000-b15fc000 rwxp b157e000 00:00 0
b15fc000-b15ff000 --xp b15fc000 00:00 0
b15ff000-b167d000 rwxp b15ff000 00:00 0
b167d000-b1680000 --xp b167d000 00:00 0
b1680000-b16fe000 rwxp b1680000 00:00 0
b16fe000-b1704000 r-xp 00000000 09:02 8962366 /opt/zimbra/jdk1.5.0_06/jre/lib/i386/libnio.so
b1704000-b1705000 rwxp 00005000 09:02 8962366 /opt/zimbra/jdk1.5.0_06/jre/lib/i386/libnio.so
b1705000-b1708000 --xp b1705000 00:00 0
b1708000-b17cb000 rwxp b1708000 00:00 0
b17cb000-b17df000 r-xp 00000000 09:02 8962365 /opt/zimbra/jdk1.5.0_06/jre/lib/i386/libnet.so
b17df000-b17e0000 rwxp 00013000 09:02 8962365 /opt/zimbra/jdk1.5.0_06/jre/lib/i386/libnet.so
b17e0000-b17eb000 r-xs 00000000 09:02 9355735 /opt/zimbra/lib/ext/convertd/zimbraconvertd.jar
b17eb000-b1825000 r-xs 00000000 09:02 8963005 /opt/zimbra/lib/jars/concurrent-1.3.4-zimbra-1.0.0.jar
b1825000-b1842000 r-xs 00000000 09:02 8962995 /opt/zimbra/lib/jars/commons-beanutils-1.6.1.jar
b1842000-b185d000 r-xs 00000000 09:02 8963000 /opt/zimbra/lib/jars/commons-digester-1.5.jar
b185d000-b18b4000 r-xs 00000000 09:02 8963018 /opt/zimbra/lib/jars/log4j-1.2.8.jar
b18b4000-b193d000 r-xs 00000000 09:02 8962998 /opt/zimbra/lib/jars/commons-collections-3.1.jar
b193d000-b1949000 r-xs 00000000 09:02 8962997 /opt/zimbra/lib/jars/commons-codec-1.3.jar
b1949000-b19a6000 r-xs 00000000 09:02 8963010 /opt/zimbra/lib/jars/javacc-3.2.jar
b19a6000-b19c1000 r-xs 00000000 09:02 8963012 /opt/zimbra/lib/jars/jsieve-0.1.jar
b19c1000-b19f0000 r-xs 00000000 09:02 8963008 /opt/zimbra/lib/jars/ical4j-0.9.16-patched.jar
b19f0000-b1a47000 r-xs 00000000 09:02 8963020 /opt/zimbra/lib/jars/mail.jar
b1a47000-b1a4d000 r-xs 00000000 09:02 8963015 /opt/zimbra/lib/jars/ldapbp.jar
b1a4d000-b1a57000 r-xs 00000000 09:02 8963004 /opt/zimbra/lib/jars/commons-pool-1.1.jar
b1a57000-b1a70000 r-xs 00000000 09:02 8962999 /opt/zimbra/lib/jars/commons-dbcp-1.1.jar
b1a70000-b1a75000 r-xs 00000000 09:02 8962994 /opt/zimbra/lib/jars/catalina-ant.jar
b1a75000-b1a85000 r-xs 00000000 09:02 8963009 /opt/zimbra/lib/jars/jakarta-oro-2.0.7.jar
b1a85000-b1aa1000 r-xs 00000000 09:02 8962996 /opt/zimbra/lib/jars/commons-cli-2.0.jar
b1aa1000-b1ad8000 r-xs 00000000 09:02 8963002 /opt/zimbra/lib/jars/commons-httpclient-2.0.1.jar
b1ad8000-b1b3e000 r-xs 00000000 09:02 8963006 /opt/zimbra/lib/jars/dom4j-1.5.jar
b1b3e000-b1b42000 r-xs 00000000 09:02 8963026 /opt/zimbra/lib/jars/zimbra-native.jar
b1b42000-b1b4a000 r-xs 00000000 09:02 8963003 /opt/zimbra/lib/jars/commons-logging.jar
b1b4a000-b1b84000 r-xs 00000000 09:02 8963011 /opt/zimbra/lib/jars/jaxen-1.1-beta-3.jar
b1b84000-b1b88000 r-xs 00000000 09:02 8963025 /opt/zimbra/lib/jars/zimbra-charset.jar
b1b88000-b1c7f000 r-xs 00000000 09:02 8963024 /opt/zimbra/lib/jars/xercesImpl.jar
b1c7f000-b1c9e000 r-xs 00000000 09:02 8963014 /opt/zimbra/lib/jars/ldap.jar
b1c9e000-b1d0b000 r-xs 00000000 09:02 8963021 /opt/zimbra/lib/jars/mysql-connector-java-3.1.12-bin.jar
b1d0b000-b1f52000 r-xs 00000000 09:02 8963027 /opt/zimbra/lib/jars/zimbrastore.jar
b1f52000-b1f57000 r-xs 00000000 09:02 8963001 /opt/zimbra/lib/jars/commons-fileupload-1.0-zimbra.jar
b1f57000-b1f71000 r-xs 00000000 09:02 8963022 /opt/zimbra/lib/jars/nekohtml.jar
b1f71000-b1fc1000 r-xs 00000000 09:02 8963019 /opt/zimbra/lib/jars/lucene-1.4.3.jar
b1fc1000-b1fdf000 r-xs 00000000 09:02 8963013 /opt/zimbra/lib/jars/junit-3.8.1.jar
b1fdf000-b1ff3000 r-xs 00000000 09:02 8964791 /opt/zimbra/lib/jars/KeyView.jar
b1ff3000-b201d000 r-xs 00000000 09:02 8962993 /opt/zimbra/lib/jars/ant-contrib-1.0b1.jar
b201d000-b202b000 r-xs 00000000 09:02 8962992 /opt/zimbra/lib/jars/activation.jar
b202b000-b2036000 r-xs 00000000 09:02 8963023 /opt/zimbra/lib/jars/tnef-1.2.3-zimbra.jar
b2036000-b206c000 r-xs 00000000 09:02 8963007 /opt/zimbra/lib/jars/ganymed-ssh2-build209.jar
b206c000-b2092000 r-xs 00000000 09:02 8962294 /opt/zimbra/jdk1.5.0_06/jre/lib/ext/sunjce_provider.jar
b2092000-b2094000 r-xs 00000000 09:02 8962292 /opt/zimbra/jdk1.5.0_06/jre/lib/ext/dnsns.jar
b2094000-b2158000 r-xs 00000000 09:02 8962293 /opt/zimbra/jdk1.5.0_06/jre/lib/ext/localedata.jar
b2158000-b2183000 r-xs 00000000 09:02 8962295 /opt/zimbra/jdk1.5.0_06/jre/lib/ext/sunpkcs11.jar
b2183000-b2184000 --xp b2183000 00:00 0
b2184000-b2204000 rwxp b2184000 00:00 0
b2204000-b2207000 --xp b2204000 00:00 0
b2207000-b2285000 rwxp b2207000 00:00 0
b2285000-b2288000 --xp b2285000 00:00 0
b2288000-b2306000 rwxp b2288000 00:00 0
b2306000-b2309000 --xp b2306000 00:00 0
b2309000-b2387000 rwxp b2309000 00:00 0
b2387000-b2587000 r-xp 00000000 09:00 345569 /usr/lib/locale/locale-archive
b2587000-b258a000 --xp b2587000 00:00 0
b258a000-b2608000 rwxp b258a000 00:00 0
b2608000-b260b000 --xp b2608000 00:00 0
b260b000-b2689000 rwxp b260b000 00:00 0
b2689000-b268a000 --xp b2689000 00:00 0
b268a000-b271b000 rwxp b268a000 00:00 0
b271b000-b2737000 rwxp b271b000 00:00 0
b2737000-b2738000 rwxp b2737000 00:00 0
b2738000-b27ae000 rwxp b2738000 00:00 0
b27ae000-b27af000 rwxp b27ae000 00:00 0
b27af000-b27b7000 rwxp b27af000 00:00 0
b27b7000-b27b9000 rwxp b27b7000 00:00 0
b27b9000-b282e000 rwxp b27b9000 00:00 0
b282e000-b2832000 rwxp b282e000 00:00 0
b2832000-b284e000 rwxp b2832000 00:00 0
b284e000-b285d000 rwxp b284e000 00:00 0
b285d000-b28d9000 rwxp b285d000 00:00 0
b28d9000-b29a1000 rwxp b28d9000 00:00 0
b29a1000-b48d9000 rwxp b29a1000 00:00 0
b48d9000-b5114000 r-xs 00000000 09:02 8962281 /opt/zimbra/jdk1.5.0_06/jre/lib/charsets.jar
b5114000-b5128000 r-xs 00000000 09:02 8962400 /opt/zimbra/jdk1.5.0_06/jre/lib/jce.jar
b5128000-b51ad000 r-xs 00000000 09:02 8962401 /opt/zimbra/jdk1.5.0_06/jre/lib/jsse.jar
b51ad000-b5216000 rwxp b51ad000 00:00 0
b5216000-b77fe000 r-xs 00000000 09:02 8962459 /opt/zimbra/jdk1.5.0_06/jre/lib/rt.jar
b77fe000-b7811000 r-xp 00000000 09:02 8962371 /opt/zimbra/jdk1.5.0_06/jre/lib/i386/libzip.so
b7811000-b7813000 rwxp 00012000 09:02 8962371 /opt/zimbra/jdk1.5.0_06/jre/lib/i386/libzip.so
b7813000-b7834000 r-xp 00000000 09:02 8962351 /opt/zimbra/jdk1.5.0_06/jre/lib/i386/libjava.so
b7834000-b7836000 rwxp 00020000 09:02 8962351 /opt/zimbra/jdk1.5.0_06/jre/lib/i386/libjava.so
b7836000-b7841000 r-xp 00000000 09:02 8962370 /opt/zimbra/jdk1.5.0_06/jre/lib/i386/libverify.so
b7841000-b7842000 rwxp 0000b000 09:02 8962370 /opt/zimbra/jdk1.5.0_06/jre/lib/i386/libverify.so
b7842000-b784a000 rwxs 00000000 09:00 844613 /tmp/hsperfdata_zimbra/32268
b784a000-b7853000 r-xp 00000000 09:00 1200625 /lib/libnss_files-2.3.4.so
b7853000-b7855000 rwxp 00008000 09:00 1200625 /lib/libnss_files-2.3.4.so
b785b000-b7861000 r-xp 00000000 09:02 8962375 /opt/zimbra/jdk1.5.0_06/jre/lib/i386/native_threads/libhpi.so
b7861000-b7862000 rwxp 00006000 09:02 8962375 /opt/zimbra/jdk1.5.0_06/jre/lib/i386/native_threads/libhpi.so
b7862000-b7863000 rwxp b7862000 00:00 0
b7863000-b7864000 --xp b7863000 00:00 0
b7864000-b7bc4000 r-xp 00000000 09:02 8962334 /opt/zimbra/jdk1.5.0_06/jre/lib/i386/client/libjvm.so
b7bc4000-b7be2000 rwxp 0035f000 09:02 8962334 /opt/zimbra/jdk1.5.0_06/jre/lib/i386/client/libjvm.so
b7be2000-b7ffa000 rwxp b7be2000 00:00 0
bfe00000-bfe03000 --xp bfe00000 00:00 0
bfe03000-c0000000 rwxp bfe03000 00:00 0
ffffe000-fffff000 ---p 00000000 00:00 0

VM Arguments:
jvm_args: -Xmx256m -Dzimbra.home=/opt/zimbra -Djava.library.path=/opt/zimbra/lib/jars -Djava.ext.dirs=/opt/zimbra/java/jre/lib/ext:/opt/zimbra/lib/jars -Djava.awt.headless=true
java_command: com.zimbra.cs.convertd.TransformationServer
Launcher Type: SUN_STANDARD

Environment Variables:
JAVA_HOME=/opt/zimbra/java
CLASSPATH=/opt/zimbra/verity/ExportSDK/bin:/opt/zimbra/lib/ext/convertd/zimbraconvertd.jar
PATH=/opt/zimbra/bin:/opt/zimbra/zimbramon:/opt/zimbra/postfix-2.2.9/sbin:/opt/zimbra/openldap/bin:/opt/zimbra/java/bin:/opt/zimbra/snmp/bin:/opt/zimbra/bin:/opt/zimbra/zimbramon:/opt/zimbra/postfix-2.2.9/sbin:/opt/zimbra/openldap/bin:/opt/zimbra/java/bin:/opt/zimbra/snmp/bin:/opt/zimbra/bin:/opt/zimbra/zimbramon:/opt/zimbra/postfix-2.2.9/sbin:/opt/zimbra/openldap/bin:/opt/zimbra/java/bin:/opt/zimbra/snmp/bin:/opt/zimbra/bin:/opt/zimbra/zimbramon:/opt/zimbra/postfix-2.2.9/sbin:/opt/zimbra/openldap/bin:/opt/zimbra/java/bin:/opt/zimbra/snmp/bin:/opt/zimbra/bin:/opt/zimbra/zimbramon:/opt/zimbra/postfix-2.2.9/sbin:/opt/zimbra/openldap/bin:/opt/zimbra/java/bin:/opt/zimbra/snmp/bin:/usr/kerberos/bin:/usr/local/bin:/bin:/usr/bin:/usr/X11R6/bin
USERNAME=zimbra
LD_LIBRARY_PATH=/opt/zimbra/jdk1.5.0_06/jre/lib/i386/client:/opt/zimbra/jdk1.5.0_06/jre/lib/i386:/opt/zimbra/jdk1.5.0_06/jre/../lib/i386:/opt/zimbra/lib:/opt/zimbra/lib:/opt/zimbra/lib:/opt/zimbra/lib:/opt/zimbra/lib:
SHELL=/bin/bash

Signal Handlers:
SIGSEGV: [libjvm.so+0x31b990], sa_mask[0]=0x7ffbfeff, sa_flags=0x14000004
SIGBUS: [libjvm.so+0x31b990], sa_mask[0]=0x7ffbfeff, sa_flags=0x14000004
SIGFPE: [libjvm.so+0x281230], sa_mask[0]=0x7ffbfeff, sa_flags=0x14000004
SIGPIPE: [libjvm.so+0x281230], sa_mask[0]=0x7ffbfeff, sa_flags=0x14000004
SIGILL: [libjvm.so+0x281230], sa_mask[0]=0x7ffbfeff, sa_flags=0x14000004
SIGUSR1: SIG_DFL, sa_mask[0]=0x00000000, sa_flags=0x00000000
SIGUSR2: [libjvm.so+0x283580], sa_mask[0]=0x00000000, sa_flags=0x14000004
SIGHUP: [libjvm.so+0x282fb0], sa_mask[0]=0x7ffbfeff, sa_flags=0x14000004
SIGINT: SIG_IGN, sa_mask[0]=0x00000000, sa_flags=0x00000000
SIGQUIT: [libjvm.so+0x282fb0], sa_mask[0]=0x7ffbfeff, sa_flags=0x14000004
SIGTERM: [libjvm.so+0x282fb0], sa_mask[0]=0x7ffbfeff, sa_flags=0x14000004


--------------- S Y S T E M ---------------

OS:CentOS release 4.3 (Final)

uname:Linux 2.6.9-34.0.1.ELsmp #1 SMP Wed May 24 08:14:29 CDT 2006 i686
libc:glibc 2.3.4 NPTL 2.3.4
rlimit: STACK 10240k, CORE 0k, NPROC 32767, NOFILE 10000, AS infinity
load average:0.23 0.24 0.20

CPU:total 4 family 15, cmov, cx8, fxsr, mmx, sse, sse2, ht

Memory: 4k page, physical 506k(196k free), swap 1023k(1023k free)

vm_info: Java HotSpot(TM) Client VM (1.5.0_06-b05) for linux-x86, built on Nov 10 2005 12:08:33 by java_re with gcc 3.2.1-7a (J2SE release)

I assume you can get any OS and Zimbra versions from there. It just started happening after I upgraded from Open to Network last week.

Thanks,

Greg